Site Reliability Engineer

Posted 3 days ago

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About the role

  • Site Reliability Engineer at Supabase enhancing reliability practices across engineering teams. Collaborating on observability and operational readiness for millions of Postgres instances.

Responsibilities

  • Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions
  • Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation
  • Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes
  • Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design
  • Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it
  • Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction
  • Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation

Requirements

  • Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams
  • Have a software engineering mindset — you write code and build tools, not just configure them
  • Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions
  • Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements
  • Have worked with large-scale multi-tenant systems (bonus: managed database platforms or Postgres)
  • Are proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable)
  • Communicate clearly and persuasively — this role requires influencing without authority across a distributed org
  • Have experience in async or globally distributed teams
  • Are energized by making other teams more effective rather than being the one who fixes everything

Benefits

  • Fully Remote
  • ESOP
  • Tech Allowance
  • Health Benefits
  • Annual Off-Sites
  • Flexible Work
  • Professional Development

Job type

Full Time

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

AWSCloudPostgresTerraform

Location requirements

RemoteWorldwide

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