About the role

Staff Product Designer shaping onboarding, activation, and purchase experiences for Superhuman’s AI-powered Mail platform. Leading growth experiments that make email and scheduling workflows easier to adopt.

Responsibilities

Lead design for Superhuman Mail’s growth efforts across onboarding, in-product activation, and purchase experiences
Shape experiences that help customers become more efficient with AI-powered email and scheduling workflows
Define growth experiments from sketches and hypotheses through interactive prototypes and high-fidelity designs
Partner with product managers and engineers to shape product direction, tradeoffs, and sequencing
Balance business goals and user needs while identifying growth opportunities and shaping a customer-centric roadmap
Use research insights to guide feature discovery, habit formation, and early value
Stay ahead of industry trends and create emotionally resonant experiences beyond functional requirements
Elevate design culture through high-quality design craft and measurable business impact
Prototype, test, and iterate rapidly to improve email management and productivity experiences
Explore and evolve design processes using AI tools and workflows
Collaborate with designers and cross-functional teams across product, marketing, research, engineering, and analytics
Provide and receive thoughtful feedback and support team growth

5+ years of relevant experience spanning Product Design and Growth Design
3+ years focused on growth, onboarding, monetization/subscription, or activation experiences
Proven ability to design clear, scalable, and delightful user experiences that simplify complex workflows
Mastery of design fundamentals, including prototyping, visual design, interaction design, typography, layout, and visual hierarchy
Experience and curiosity in building AI-powered products, including designing for trust, speed, and user control
Strong collaboration and bias to action
Exceptional storytelling and influence
Ability to translate ambiguous problems into compelling vision and align cross-functional teams
Ability to navigate groups to decisions when consensus is elusive
Ability to work from a home office anywhere in the United States or Canada, or join an office in San Francisco, Seattle, or New York
No specific educational credential stated

Excellent health care, including medical, dental, vision, mental health, and fertility benefits
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year
12 days of paid holidays per year
Two floating holidays per year
Flexible sick time
Caregiving stipend
Pet care stipend
Wellness stipend
Home office stipend
Annual professional development budget
Professional development opportunities
Equity