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Document Solution Lead
LinkedIn Recruiter Post
We are hiring an experienced Document Solution Lead with strong expertise in SmartCOMM and enterprise document generation solutions for an 8 - month hybrid contract in Toronto, ON.
About the role
- Zuora Developer supporting subscription billing and revenue automation for SurveyMonkey. Configuring and enhancing Zuora Billing, with integrations to Salesforce.
Responsibilities
- Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows.
- Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle.
- Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions.
- Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities.
- Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.
Requirements
- 1+ years of hands-on experience configuring, customizing, and supporting Zuora Billing in a production environment.
- Experience with Zuora Orders and Orders API.
- Experience in writing solution documents, POC, and analyzing issues.
- Experience with quote-to-cash and financial systems such as Zuora, Salesforce (including CPQ), NetSuite, or RevPro.
- Conducting demos and design walkthrough sessions with other teams and the stakeholders.
- A bachelor’s degree in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience.
- Working knowledge of core finance and accounting processes (e.g., Order to Cash, Record to Report).
- Strong communication skills, attention to detail, and the ability to prioritize work while learning new technologies.
- Experience in Zuora Revenue, Salesforce CPQ and Mulesoft (Nice to have)
- Experience with data migration and cleansing (Nice to have)
Benefits
- Flexible working hours
- Professional development opportunities
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