Solutions Architect Lead onboarding clients to Sardine’s fraud and compliance platform. Leading integrations, implementation projects, technical solutions, and integration - team delivery.
About the role
- IT Solutions Architect designing secure infrastructure, cloud, networking, and Modern Workplace solutions for Western Canadian businesses. Leading presales discovery, architecture, quoting, stakeholder presentations, and delivery handoffs.
Responsibilities
- Lead discovery sessions with client stakeholders to uncover business drivers, risk tolerance, growth plans, and modernization priorities
- Design and architect secure, scalable, lifecycle-aware solutions across infrastructure, cloud, networking, security, storage, backup, virtualization, and Modern Workplace
- Translate business and technical requirements into logical and physical architectural designs
- Develop detailed quotes with accurate scope definition, labour forecasting, and pricing alignment
- Drive quoting strategy balancing competitiveness, profitability, and delivery realism
- Present and justify solution designs to technical and executive audiences and secure stakeholder buy-in
- Identify technical risks, dependencies, lifecycle impacts, and implementation constraints early in the design phase
- Collaborate with sales and delivery teams to ensure solution accuracy and successful handoff
- Perform peer reviews and quality assurance on presales architecture
- Mentor junior team members and contribute to presales maturity and architectural governance
- Act as escalation authority for complex, high-risk, or strategically sensitive opportunities
- Maintain and promote SysGen’s core vendor stack and competitive positioning
Requirements
- 7+ years of experience in IT infrastructure design, presales architecture, or MSP consulting environments
- Proven experience leading complex multi-technology engagements
- Advanced expertise in infrastructure, virtualization, cloud, and Modern Workplace technologies
- Experience with Windows Server, VMware, Hyper-V, Nutanix, Microsoft 365, Azure, and AWS
- Relevant certifications considered an asset
- Strong networking and security knowledge, including Layer 3 switching, VLANs, routing, firewall architecture, and security best practices
- Solid understanding of storage, backup, disaster recovery, vendor licensing models, and lifecycle planning
- Ability to translate business and technical requirements into scalable architectural designs with accurate scoping, labour forecasting, and risk identification
- Executive-level communication skills for presenting, influencing, and supporting negotiation in client-facing engagements
- Strong collaboration and mentorship capability
- Ability to operate autonomously and contribute to architectural standards and governance
- Degree or Diploma in Computer Science, Information Technology, or equivalent experience
Benefits
- Competitive salary plus performance-based compensation
- Double Dip vacation program
- Hybrid work schedule
- Comprehensive benefits
- Health & wellness culture
- Team-building activities
- Fun Fridays
- Staff appreciation and company-wide celebrations
- Eligibility for President’s Club
- All-expenses-paid President’s Club trip
- Paid training and development
- Flat organization with freedom to create impact and make meaningful changes
- Diverse, innovative workplace
- Award-winning employer recognition
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