Data Analyst at Scene+, utilizing Python and SQL to analyze data for a top Canadian loyalty program. Collaborating with teams to enhance data quality and reporting.
About the role
- Product Analyst at Tabby improving customer activation and loyalty in digital financial products. Collaborating with teams to analyze data and enhance customer experience across all products.
Responsibilities
- Support product and business teams in working with different stages of customer activation and reactivation funnels.
- Take a holistic view of the customer lifecycle, identifying opportunities to improve long-term value, customer loyalty, and overall LTV.
- Generate hypotheses, conduct research and A/B tests, and present your findings clearly.
- Collaborate with business teams in addition to the product team.
- Support and monitor existing Tabby Customer Lifecycle metrics, identify areas for improvement.
- Develop data visualizations and reports that are informative and easily understood by business and product teams.
- Own and analyze raw product and behavioral events, transforming low-level data into actionable insights.
- Assist in the planning of necessary data structures.
Requirements
- Minimum of 3 years of work experience as a data/product analyst, ideally in consumer-facing digital products.
- Proven expertise in designing and running A/B tests, including sample size estimation, statistical methods, and interpreting results.
- Proficiency in SQL and relational databases.
- Proficiency in data visualization tools, particularly Tableau.
- Experience in planning data structures for new products and features.
- Strong knowledge of Python (Pandas, Numpy, Statsmodels, Matplotlib, Scipy, etc.)
- Strong quantitative skills and a structured approach to problem-solving.
- Experience in loyalty programs, CRM analytics, or customer retention strategies would be an advantage.
- Background in behavioral analytics and/or user segmentation is a plus.
- Excellent verbal and written communication skills.
Benefits
- Relocation and Employment
- We offer remote work from anywhere in the world (our schedule is based on Dubai time though) and are happy to work out an individual relocation plan for you.
- Flexible working hours
- A working environment that gives you autonomy and responsibility from day one.
- Participation in the company’s employee stock options program.
- Creating an inclusive, high-performing workplace.
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