About the role

Senior Field Analytics Analyst responsible for developing KPIs and insights for Insulet’s commercial success. Collaborating with teams to improve business processes and drive growth in diabetes care.

Responsibilities

Understands company strategy, market opportunities, and corporate strategic imperatives
Drives linkage of corporate strategy to commercial objectives through KPIs and related insights
Builds and maintains strong rapport with commercial business partners in sales, marketing, market access, and customer care to develop KPIs in support of their respective initiatives to ensure ongoing operational needs are met
Drives continuous improvement, automation, and self-service of insights consumption for the commercial team with tools (e.g. salesforce.com), reporting and training
Develops and maintains performance dashboards and comprehensive reporting
Conducts analysis and makes recommendations for commercial initiatives to drive growth and achievement of commercial strategy and objectives
Proactively “connects the dots” across commercial teams & IT to drive alignment of strategy and tactics as well as inform prioritization decisions
Through insights and connectivity with commercial teams, identifies and evaluates fundamental underlying commercial challenges, providing recommendations for actions needed to improve and/or mitigate risk.

At least 5-7 years of experience working in commercial analytical roles of increasing responsibility
BS degree required, preferably in finance, accounting, marketing, economics, or information technology
Experience driving commercial/sales process improvement
Demonstrated ability to develop and communicate KPIs, insights and related recommendations
Experience working with salesforce.com, and other analytical tools
Advanced Microsoft excel (including VBA), and salesforce.com dashboard and reporting skills preferred
Knowledge of salesforce.com concepts including standard object features, console configuration, workflows, validation rules, Process Builder, Visual Flow, reporting, security settings, role hierarchy, Salesforce Lightning preferred
Proven ability to provide business analysis and system development/configuration deliverables related to process improvement.