Collections Coordinator processing recoveries, payments, refunds and reconciliations for Tarion, Ontario’s new home warranty organization. Supporting Finance collections through Workday and administrative reporting.
Responsibilities
Ensure all collection activities are logged in Workday Financial and account statuses are properly coded
Apply recoveries, credit card payments, security drawdowns and write-offs to appropriate Workday Financial accounts
Provide administrative support to the Collections team
Prepare collection notices, reports, requests to trace, requests to sue and proofs of claims following bankruptcy notices
Perform monthly accounts receivable reconciliations and journal entries
Assist the Contact Centre with homeowner fee refunds
Investigate collection system-related issues and submit and maintain IT helpdesk tickets
Process daily cheque deposits
Manage post-dated cheques and investigate discrepancies
Report to the Manager, Finance
Requirements
Community College Diploma/Certificate or equivalent in Administration or Finance
Strong computer skills
Working knowledge of Microsoft Excel
Experience with accounts receivable, month-end reconciliation and collections
2-3 years’ experience in an administrative function, preferably within a Finance department
Strong attention to detail and organization
Good written and verbal communication skills
Quick learner with ability to balance multiple priorities
Ability to work in a dynamic team environment
Demonstrated interest in and commitment to continuous learning
Must complete all remote work from a home office within the province of Ontario
Benefits
Competitive compensation program
Opportunities for learning and development
Employee discount program
Access to wellness programs
Employee Assistance Program tools and online resources to support well-being
Flexible work schedule
Diversity and inclusion commitment
Support for employees with disabilities during the application process
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