About the role

TD wealth management client service associate supporting Investment Advisors with client administration, reporting, compliance, and referrals. Hybrid role serving high-value investment clients.

Responsibilities

Provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments
Correspond with clients and other branch staff
Prepare documentation and provide updates to Investment Advisors for client meetings
Create reports for analysis of client accounts
Communicate with customers about products and services and identify referral opportunities
Accept and create leads and ensure correct referral coding administration
Submit marketing pieces for approval
Compile client information packages and maintain marketing materials
Adhere to compliance requirements for account documentation and marketing materials
Respond to phone, mail, and electronic enquiries based on full-service brokerage knowledge
Deliver a high-level client experience and exercise discretion
Adhere to policies and procedures and maintain risk management practices
Use insights to improve individual and team performance
Participate as a team member, maintain knowledge, and communicate status, progress, and issues

Undergraduate degree or community college diploma preferred
Successful candidates will be required to be licensed as an Investment Representative (IR) with the Canadian Investment Regulatory Organization (CIRO)
1–2 years of relevant experience, ideally in banking, administrative roles, or related field
Strong communication skills with the ability to build relationships and work collaboratively, confidentially, and independently
Knowledge of wealth management and/or operations is an asset
Knowledge of investment products is an asset