Supply Chain Business Analyst improving procurement visibility, forecasting, and KPI performance for New Flyer, a North American heavy - duty transit bus manufacturer. Developing Power BI and Excel tools for supply - chain leadership.
About the role
- Senior Business Analyst shaping client onboarding systems and processes for TD’s Small Business Banking clients. Translating business needs into actionable requirements and delivery solutions.
Responsibilities
- Lead requirements discovery through workshops, interviews, process reviews, and stakeholder engagement
- Translate business needs into business requirements, functional requirements, user stories, process flows, business rules, and acceptance criteria
- Partner with UX designers to visualize future-state experiences through journey maps, wireframes, prototypes, and process models
- Facilitate stakeholder and SME discussions to identify gaps, clarify requirements, resolve ambiguities, and uncover business knowledge
- Analyze current-state processes and identify opportunities to improve efficiency, client experience, risk management, and operational effectiveness
- Document business and system rules for consistent implementation across channels, teams, and platforms
- Support solution design discussions and collaborate with technology partners on delivery approaches
- Collaborate with Agile delivery teams throughout planning, backlog refinement, testing, implementation, and post-launch support
- Ensure stakeholder alignment through communication, reviews, and validation
- Support testing by defining test scenarios, validating requirements coverage, and facilitating business acceptance
- Define and deliver target-state systems, processes, and capabilities supporting the Small Business Banking client onboarding experience
Requirements
- Minimum 5 years of Business Analysis experience
- Experience delivering technology-enabled projects in Agile and/or Waterfall environments
- Ability to gather, analyze, document, and validate complex business requirements
- Experience creating business process maps, user journeys, use cases, workflow diagrams, and functional documentation
- Experience documenting business rules, data requirements, and system requirements
- Strong facilitation skills
- Ability to engage stakeholders at all levels of the organization
- Ability to work effectively with cross-functional teams, including Product, UX Design, Technology, Operations, Risk, and Compliance
- Strong analytical, problem-solving, and critical-thinking skills
- Excellent communication, presentation, and stakeholder management skills
- Experience in Branch Banking and/or Small Business Banking preferred
- Experience with client onboarding and buying experience preferred
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular development conversations
- Training programs
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accessibility accommodations during the interview process
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Job type
Experience level
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Degree requirement
No Education Requirement
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