Senior Technical Product Manager owning Invision AI’s vehicle - occupancy detection product. Bridging mechatronic hardware, edge AI, cloud systems, and customer deployments.
About the role
- Technical Product Manager optimizing TD SYNNEX’s internal ERP applications and renewal systems. Leading lifecycle management, renewals automation, and cross-functional IT projects across North America.
Responsibilities
- Develop and maintain a product roadmap for internal ecosystems and applications
- Define product vision, goals, and requirements with stakeholders
- Plan, execute, and deliver IT projects on time, within scope, and within budget
- Coordinate with IT, business units, and external vendors
- Assess needs and gather departmental requirements
- Translate business requirements into technical specifications and Jira/Xidea/Boss backlogs
- Collaborate with developers and system engineers to design scalable and secure application features
- Serve as the primary liaison between business units and IT
- Report project status, risks, and milestones to stakeholders and senior management
- Develop and execute testing plans and manage user acceptance testing
- Create training materials, conduct user training, and provide ongoing system support
- Monitor system performance and user feedback
- Recommend and implement best practices based on industry trends and emerging technologies
- Maintain technical specifications and documentation for future enhancements and knowledge transfer
- Focus on lifecycle management, renewals processes, systems, and customer success across North America
Requirements
- 3 to 5 years of relevant work experience
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
- Proven experience, typically up to 5 years, as an IT Product Manager or Project Manager with minimal supervision and a focus on ERP systems
- Strong understanding of ERP systems such as SAP, Oracle, or Microsoft Dynamics
- Knowledge of IT project management methodologies
- High-volume, fast-paced logistics experience
- Technical knowledge of conveyor and networking systems
- Strong data entry skills
- Ability to use relevant computer systems and applications at an intermediate level
- Ability to communicate orally and in writing effectively in English and another local/regional language
- Ability to create and deliver formal presentations
- Ability to perform basic mathematical calculations
- Ability to work independently with minimal supervision
- Ability to work occasional non-standard hours or overtime
- On-call availability as necessary
- Ability to travel less than 10%
Benefits
- Elective benefits tailored to country
- Formal leadership and professional development programs
- On-demand courses
- Financial, physical, and mental well-being seminars and events
- Global Life Empowerment Assistance Program
- Inclusive education and peer-to-peer conversations
- Equitable growth and development opportunities
- Onboarding program with networking opportunities
- Internal peer-led inclusive communities and activities
- Business resource groups
- Local volunteering events
- Environmental and social initiatives
- Equal opportunity employment
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