Senior Technical Product Manager – APIs & Integrations

Posted 2 days ago

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About the role

  • Senior Technical Product Manager owning API strategy, integration products, and partner ecosystems. Connecting ComPsych’s workplace mental health and absence solutions with customer and vendor systems.

Responsibilities

  • Own the end-to-end lifecycle of API and integration products, including strategy, roadmap, feature definition, and execution
  • Serve as product thought leader and own the vision and roadmap for the API and integration portfolio
  • Define API design standards, versioning and deprecation, security and authentication models, developer experience, and build/buy/partner strategy
  • Own the integration strategy for HRIS, payroll, benefits, leave and absence, carrier, identity, and other partner integrations
  • Identify, evaluate, and manage technology vendors and strategic partners
  • Shape integration requirements, commercial and technical terms of engagement, and joint go-to-market plans
  • Own and manage the product backlog, write detailed stories, mitigate risk, and unblock teams
  • Synthesize customer, partner, and market needs into product requirements
  • Drive alignment with leadership on business value
  • Partner with Engineering, Security, and Architecture on API contracts, data models, authentication, performance, reliability, and monitoring
  • Define and track success metrics for APIs and integrations
  • Adopt AI for research, requirements, and prototyping
  • Leverage AI and automation to reduce implementation effort and operational friction
  • Lead workshops with customers, partners, and internal teams
  • Validate assumptions through rapid experimentation
  • Support product development, customer success, and business development
  • Enable customer-facing and implementation teams with product knowledge, API and integration documentation, go-to-market direction, and competitive positioning
  • Perform other duties as assigned
  • Report to the Director of Platform Products and Strategy

Requirements

  • 5+ years of experience in product management
  • Demonstrated experience owning API, integration, or platform products
  • Experience building and communicating API roadmaps, API-as-a-product thinking, lifecycle management, versioning, and developer experience
  • Ability to read and review API specifications such as OpenAPI
  • Ability to reason about data models and system architecture
  • Working knowledge of REST, webhooks, event-driven architectures, OAuth/SSO, API gateways, JSON, XML, and flat-file/SFTP
  • Experience working with vendors and partners to build, launch, and scale integrations
  • Experience negotiating scope, managing dependencies, and driving joint outcomes
  • Experience in an agile development environment
  • Experience writing detailed stories, managing backlog health, sequencing incremental value delivery, and delivering with cross-functional teams
  • Analytical and data-driven problem-solving approach
  • Ability to define and measure success through clear business metrics
  • Ability to drive initiatives through influence without formal authority
  • Collaborative working style and ability to navigate ambiguity
  • Excellent listening, verbal, and written communication skills
  • Ability to explain technical concepts to non-technical audiences
  • Highly organized, self-motivated, dependable, positive, and professional
  • Critical thinking and multitasking skills
  • Consistent and reliable high-speed internet and a distraction-free workspace
  • Ability to be present on camera during work-related trainings, meetings, and/or events
  • Ability to sit or stand at a desk for prolonged periods while working on a computer

Benefits

  • Full benefits package
  • Paid Time Off (PTO)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with match
  • Employee Assistance Program (EAP)
  • Wellness program
  • Remote work schedule

Job type

Full Time

Experience level

Senior

Salary

CA$140,000 - CA$195,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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