Infrastructure Reliability Engineer

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About the role

  • Ingénieur fiabilité des infrastructures pour soutenir les services SaaS critiques. Collaborer, innover et optimiser la fiabilité et la performance des systèmes cloud sur AWS et Kubernetes.

Responsibilities

  • Collaborate with other engineering teams to support services before they go live through activities such as systems design consultation, platform and software framework development, capacity planning, and launch reviews.
  • Continuously innovate by identifying weaknesses, proposing creative solutions, and leading initiatives that simplify, scale, and harden the platform.
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
  • Ensure **optimized observability**: improve and expand monitoring and alerting using Datadog; define SLOs/SLIs and build actionable dashboards that drive reliability outcomes.
  • Develop and promote automation: enhance internal tooling, IaC frameworks, and pipelines (Terraform, GitLab CI/CD) to reduce manual interventions and enable self-healing systems.
  • Scale systems sustainably through automation and by driving changes that improve reliability and velocity.
  • Practice sustainable incident management and blameless post-incident analysis. Lead post-incident reviews (RCA) and identify long-term fixes that improve stability, reliability, and developer experience.
  • Implement monitoring, logging, alerting, and SLA reporting.
  • Create and maintain technical documentation.
  • Implement, maintain, and evolve SRE best practices.
  • Act as **incident commander** during incidents: coordinate cross-team response, manage communications, and ensure rapid service restoration.

Requirements

  • On-call rotation for incident escalation
  • Occasional travel (quarterly on-site visits, conferences - less than 10%)

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Terraform

Location requirements

RemoteCanada

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