Manager of Site Reliability Engineering and Platform at CIRA, ensuring reliability and operational excellence of registry platforms. Leading and developing a high - performing technical team in a hybrid work environment.
About the role
- Technical Manager building future network reliability through SRE practices at TELUS. Leading a team to develop automation solutions and enhance operational efficiency through innovation.
Responsibilities
- Guide the establishment and operationalization of SRE practices and discipline within TELUS
- Facilitate cross-functional conversations with technical and business stakeholders
- Develop and deploy automation solutions and infrastructure-as-code capabilities
- Coach and develop your team of Engineers, fostering a culture of continuous learning, innovation, and collaboration
Requirements
- 3+ years of technical leadership experience managing engineering teams in reliability, operations, infrastructure, or similar roles
- Deep expertise in Site Reliability Engineering (SRE) practices and methodologies
- Excellent communication and stakeholder management skills
- Strong background in automation and infrastructure-as-code
- Demonstrated experience with incident management, root cause analysis, and driving operational excellence initiatives
- Understanding of AI/ML applications in operations
- Experience in telecommunications, network operations, or large-scale distributed systems
- Proficiency with monitoring, observability, and alerting platforms (e.g., ServiceNow, PagerDuty, Grafana, or similar tools)
- Advanced knowledge of English is required
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities
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