Senior Data & Trust Manager at TELUS providing guidance on data ethics and governance. Collaborating with business units to ensure data, privacy, and AI initiatives adhere to ethical standards and regulations.
About the role
- Data Intelligence Lead at TELUS Health shaping CRM best practices and driving AI adoption. Focused on enhancing business performance through data insights and process automation.
Responsibilities
- Establish and champion CRM best practices across the Employer Canada team, developing frameworks, documentation, and training that enable sales leaders and team members to leverage Salesforce effectively and consistently
- Design and build intuitive dashboards and self-serve reporting capabilities that provide real-time visibility into key business metrics—including attainment, pipeline health, activity, and performance—enabling quick and accurate decision-making
- Automate manual reporting processes and routine data tasks using process automation and AI tools, reducing administrative burden and freeing up time for strategic analysis and business enablement
- Conduct ad-hoc data analysis specific to regional needs, translating complex data into actionable insights that support channel leadership strategy and drive informed business decisions
- Champion artificial intelligence adoption and innovation, identifying opportunities to apply AI tools and techniques to enhance reporting, forecasting, and business operations while fostering a culture of continuous learning
- Collaborate with sales leaders and the enablement team to identify data and reporting gaps, prioritize initiatives, and continuously improve our data infrastructure and self-serve capabilities.
Requirements
- 5+ years of experience in data analytics, business intelligence, CRM administration, or similar roles
- Proficiency with Salesforce (SFDC), including configuration, customization, and optimization to support sales operations and reporting requirements
- Strong data analysis and visualization skills with the ability to translate complex data into clear, actionable insights and compelling dashboards that drive business decisions
- Demonstrated comfort with artificial intelligence tools and a genuine interest in continuous learning—staying current with emerging AI technologies and identifying opportunities to apply them to business challenges
- Strong understanding of sales operations, CRM workflows, and how data flows through systems to support sales enablement and performance management
- Excellent communication and collaboration skills—able to work effectively with sales leaders, enablement teams, and technical stakeholders to understand requirements and deliver solutions
- Proven ability to manage multiple projects simultaneously, prioritize effectively, and deliver results in a fast-paced, dynamic environment.
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
LP
Senior Data Scientist
LinkedIn Recruiter Post
Senior Data Scientist needed for hybrid role in Toronto/Vancouver. Must have Python, ML, DL, NLP, GenAI, and cloud skills.
Data Scientist II designing and deploying analytics solutions across cloud platforms for TD. Collaborating with business stakeholders to transform large - scale data into actionable insights.
Principal Data Scientist leading AI innovation for network management at Extreme. Driving long - term data science and ML strategy in a greenfield opportunity.
Senior Data Scientist specializing in deep learning for computer vision at Zesty.ai. Collaborating on PropertyTech and InsurTech solutions using data science and machine learning.
Geodata Scientist at ALS analyzing geoscience data and applying machine learning for mineral exploration. Collaborating with multidisciplinary teams on predictive modelling and consulting projects.
Senior Data Scientist leading advanced analytics and machine learning solutions within insurance practice. Bridging business objectives and data science execution while ensuring delivery quality.
Senior Data & Trust Partner at TELUS enhancing data governance and AI capabilities. Collaborating with leadership to implement trust strategies and improve organizational design.
Senior Data Scientist leveraging data analytics to drive business value at Sun Life. Collaborating with teams to develop ML products and enhance data - driven decision - making.
Program Manager overseeing master data initiatives at Stanley Black & Decker. Responsible for project execution and stakeholder collaboration to enhance data management processes.