About the role

Business Analyst improving applications, processes, and systems for HEABC, which supports British Columbia’s publicly funded health employers. Managing requirements, product backlog, quality assurance, and stakeholder acceptance.

Responsibilities

Analyze business needs and improve business processes
Support delivery, enhancement, and adoption of business applications at HEABC
Act as the primary point of contact for HEABC staff application-related inquiries
Own and manage the product backlog
Perform quality assurance
Work with stakeholders to ensure business acceptance
Lead discovery, analysis, and documentation of business needs, processes, and requirements
Assess current state and recommend business process and technical improvements
Translate business requirements into solutions, features, and capabilities
Create user stories, document use cases, define functional requirements, and track acceptance criteria
Promote business analysis best practices, methodologies, tools, and standards
Evaluate, categorize, and prioritize enhancement requests
Track defects
Serve as the primary IMIT liaison during business requirements validation and solution design
Coordinate reviews with internal stakeholders, vendors, and external partners
Report to the Senior Manager, Applications, IMIT

Bachelor’s degree in business administration/commerce, preferably in Information Management Systems, with a minimum of 3 years in an Analyst role (business or technical), or an equivalent combination of education and experience
Proficiency in Microsoft 365 and SharePoint Online
Ability to work independently on projects with tight deadlines under minimal supervision
Ability to organize and prioritize workload
Knowledge of the health care industry is an asset
Familiarity with IT business processes and terminology, or experience in an IT-heavy environment
Ability to communicate effectively in written formal business English and verbally
Comfort speaking to large groups internal and external to the organization
Familiarity with public cloud providers is an asset

In office or hybrid work environment – flexibility that suits your needs
Competitive salary
Four weeks of vacation, earned in your first year of employment
13 statutory holidays
Comprehensive health & dental benefits, with immediate coverage upon starting
Pension Plan - BC’s Municipal Pension Plan
Training and development opportunities
Continuing education and growth support
Work environment valuing work-life balance, respect, recognition, teamwork, and inclusivity
Opportunity to make a positive contribution to the BC health care system