Customer Activation Manager helping Canadian businesses activate Float’s financial operating system. Driving onboarding, spend adoption, implementation, and revenue outcomes across customer accounts.
About the role
- Bilingual Clinical Services Associate assisting Clinical Pharmacists in managing pharmacy benefit programs in Canada. Coordinating prior authorization workflows and maintaining program data.
Responsibilities
- Assist clinical pharmacists with their daily tasks related to managing drug lists and programs, including applying approved criteria and keeping program configurations up to date in internal systems
- Manage and review prior authorization requests in accordance with service level agreements and client requirements
- Maintain Express Scripts Canada’s medication database as well as product information and drug lists
- Serve as a point of contact for other teams, including those responsible for drug benefit plan management, the medication database, and Customer Service
- Compile, track, and maintain key performance indicators and operational reports as required
Requirements
- Bachelor’s degree in a science-related field
- Pharmacy technician training is an asset
- Fluent in French and English, both written and spoken
- Familiarity with the clinical criteria applicable to the RAMQ drug formulary
- Proficient with Microsoft Office applications, including Word, Excel, Outlook and PowerPoint; experience with Adobe is an asset
- Strong organizational skills and ability to manage multiple concurrent priorities in a fast-paced environment
Benefits
- Competitive pay, benefits, and retirement plan
- Professional development and advancement opportunities
- A culture that celebrates innovation and collaboration
- Flexible working arrangements and wellness programs
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Overnight bilingual banking advisor supporting RBC clients through phone, chat, video, and digital channels. Resolving banking concerns and delivering client - focused solutions for Canada’s largest bank.
Bilingual insurance service associate supporting RBC life and health policy clients. Answering calls and emails, explaining policies, and resolving client concerns.
Spécialiste bilingue des conflits au cabinet d’avocats canadien McCarthy Tétrault. Gérant les recherches de conflits, l’ouverture de dossiers, la conformité KYC/AML et les données de facturation.
Spécialiste bilingue des conflits pour McCarthy Tétrault, cabinet d’avocats canadien. Gestion des vérifications de conflits, dossiers clients, conformité KYC/AML et lettres de mandat à Montréal.
Bilingual client relations specialist supporting Transamerica’s Canadian WFG insurance and financial - services field operations. Resolving escalated issues, handling high - volume inquiries, and guiding users across operational systems.
Bilingual collections specialist recovering overdue residential and commercial mortgage payments for Equitable Bank. Negotiating payment arrangements, managing delinquent accounts, and coordinating loan servicing.
Bilingual Contact Centre Representative supporting TD, a major North American bank, with credit - card and banking inquiries. Resolving issues, recommending products, and delivering compliant customer service in a hybrid role.
Bilingual BDC Representative converting high - volume automotive dealership leads into Sales and Service appointments for Optimy.ai. Using AI tools, CRM platforms, calls, texts, emails, and chat to drive lead conversion.
Bilingual Claims Service Representative handling first - notice - of - loss calls for Allstate Canada’s auto and property insurance customers. Explaining claim processes, gathering information, and coordinating inspections or emergency services remotely.