Technical Services Engineer supporting Isola, a global electronic materials science company, with PCB product evaluations and customer technical service. West Coast - focused account coverage involving technical support, qualification projects, and regular regional travel.
About the role
- Cloud Server Operation Engineer maintaining servers, networks, hardware, and data-center systems. Supporting Centific’s AI data platforms through troubleshooting, lifecycle management, and on-call operations.
Responsibilities
- Plan the server or rack
- Install server operating systems
- Perform daily server maintenance and troubleshooting
- Troubleshoot networks
- Repair and follow up on break-fix issues involving servers and other hardware
- Resolve hardware batch failures and problems
- Maintain internal system data, including asset management, ticketing, and rack elevations
- Collect and verify online asset data
- Manage server lifecycles
- Participate in on-call rotations during regular and weekend working hours
- Address issues raised by business owners
Requirements
- Bachelor’s Degree in Computer science, Electrical engineering or any other relevant fields
- Knowledge of the interdependencies of data center functions and technologies
- Experience with massive remote OS installation such as PXE boot
- Familiar with simple automation tools, such as Ansible; able to understand and run Shell or Python scripts
- Familiar with Linux system, able to locate hardware faults
- TCP/IP knowledge concepts – Subnetting, VLANs, DNS, IPv6; ability to perform general troubleshooting
- Knowledge of out-of-band/lights-out server communication methods, such as IPMI and NCSI
- Strong documentation skills and habits
- Strong ability to work under pressure; strong learning ability; broad technical interest; strong sense of responsibility; enthusiasm for work
- Good communication skills in English; Mandarin preferred
- Good teamwork spirit; ability to work independently
Benefits
- Full-time employment
- Contractor-only global remote arrangement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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