For the Service Designers and Managers of experience-led, customer-centric companies, TheyDo is the most collaborative Journey Management platform ever made.
For people who believe the only way to deliver a great customer experience is to work as one, it helps them to align twice as easy as before,  and maintain alignment for the first time in years.
Unlike mapping tools, TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework.
Are you ready to scale Service Design with Journey Management 🔷  • 🔷  • 🔷  ?

TheyDo - Journey Management

Browse and apply for open jobs at TheyDo - Journey Management.

account-executive

TheyDo is a platform that focuses on journey management to help companies align strategy, planning, and delivery around customer journeys. By leveraging Journey AI, TheyDo enables organizations to map, structure, and manage customer experiences efficiently. Their solution supports the transformation of research into actionable journeys, enabling customer-centric collaboration and productivity improvements. TheyDo's services are designed for enterprises to onboard departments and integrate journey management into everyday operations, enhancing customer experience and business alignment.

For the Service Designers and Managers of experience-led, customer-centric companies, TheyDo is the most collaborative Journey Management platform ever made.

For people who believe the only way to deliver a great customer experience is to work as one, it helps them to align twice as easy as before,  and maintain alignment for the first time in years.

Unlike mapping tools, TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework. 

Are you ready to scale Service Design with Journey Management 🔷  • 🔷  • 🔷  ?

• Own a named list of North American enterprise accounts and prioritize them based on buying signals
• Source most pipeline through outbound and account-based plays with BDR and Marketing, events, and executive networking
• Break into accounts without existing relationships and identify senior customer-experience decision-makers
• Run complex, multi-stakeholder sales cycles from first conversation through discovery, business case, procurement, and close
• Sell value to C-level and VP buyers across CX, Product, and Digital
• Land mid-to-high six-figure first deals structured for expansion
• Hand closed accounts to Customer Success with context for growth
• Refine the ICP, messaging, and sales motion based on field observations
• Share buyer insights with Product
• Forecast accurately and provide clear asynchronous updates
• Help build the North American sales playbook

Senior Account Executive

Senior Account Executive winning net-new enterprise customers for TheyDo’s AI-powered journey management platform. Building North American pipeline, closing complex deals, and shaping the sales playbook.

For the Service Designers and Managers of experience-led, customer-centric companies, TheyDo is the most collaborative Journey Management platform ever made. For people who believe the only way to deliver a great customer experience is to work as one, it helps them to align twice as easy as before,  and maintain alignment for the first time in years. Unlike mapping tools, TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework. Are you ready to scale Service Design with Journey Management 🔷  • 🔷  • 🔷  ?

TheyDo - Journey Management

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Senior Account Executive

TheyDo - Journey Management