About the role

Project Manager at Trackforce ensuring successful delivery of client projects in physical security operations. Leading Agile teams and coordinating with cross-functional stakeholders in hybrid environment.

Responsibilities

Lead and own client projects, ensuring they stay on track, stakeholders remain accountable, and deliverables align with the project plan.
Facilitate requirement gathering for new and existing clients, collaborating with Product, Professional Services, and Client Relationship Managers to scope projects effectively, including development needs.
Define project timelines and plans, covering scope, schedule, costs, resources, risks, and quality controls.
Communicate effectively with stakeholders, ensuring alignment, clear expectations, and regular updates on progress.
Oversee training and onboarding efforts, ensuring clients receive the necessary support when adopting new solutions or customized implementations.
Continuously analyze completed projects to refine best practices and improve future project delivery.

2-5 years of experience in project management or project coordination.
Project management certification (e.g., PMP, PRINCE2, CSM) is a plus but not required.
Strong understanding of Agile and Waterfall methodologies.
Experience working in cross-functional organizations.
Proven ability to engage with senior stakeholders, both internally and externally.
Experience in software, cloud, and/or SaaS environments is a plus.
Experience with TrackTik or payroll solutions (e.g., PayCor, Sage, etc.) is a plus but not required.
Fluent in English; French is a strong asset.
Exceptional ability to prioritize, multitask, and adapt in a fast-paced environment.