Trackforce Valiant + TrackTik combines over 45 years of total experience with the brightest and most influential minds to provide its customers with the industry’s most comprehensive security workforce management solution.
Our cloud-based solutions help corporations and security guard service providers handle every aspect of security workforce management.
If you’re in North America and would like to learn more: www.tracktik.com 
If you’re in Europe, the Middle East, and Africa, learn more: www.trackforcevaliant.com

Trackforce Valiant + TrackTik

Browse and apply for open jobs at Trackforce Valiant + TrackTik.

product-manager

Trackforce Valiant + TrackTik is a leading provider of security workforce management solutions. The company offers comprehensive software platforms, TrackTik and GuardTek, designed to enhance security operations for guard management and corporate security teams. Their solutions integrate guard tour management, time and labor management, payroll, scheduling, incident reporting, and compliance risk reduction into a single platform, aiming to improve operational efficiency and reduce costs. Trackforce serves a diverse range of industries including security guard services, corporate security, campus management, healthcare, hospitality, and more, providing configurable solutions for multifaceted security operations. With over 40 years of combined industry expertise, their products are trusted worldwide, helping organizations manage security workforces with greater visibility and control.

Trackforce Valiant + TrackTik combines over 45 years of total experience with the brightest and most influential minds to provide its customers with the industry’s most comprehensive security workforce management solution. Our cloud-based solutions help corporations and security guard service providers handle every aspect of security workforce management. 

If you’re in North America and would like to learn more: www.tracktik.com 

If you’re in Europe, the Middle East, and Africa, learn more: www.trackforcevaliant.com

• Piloter et animer les rituels d’équipe
• Gérer activement le backlog des tickets
• Suivre et accélérer la vélocité de livraison
• Construire des relations de confiance avec Engineering, QA et Design
• Contribuer à la recherche concurrentielle et à l’analyse de marché

Chef de produit – Gestion des effectifs

Product Manager ensuring operational activities of the Workforce Management team at Trackforce. Engaging with clients while driving product delivery and quality in a hybrid work environment.

• Own and facilitate squad ceremonies – dailies, refinements, sprint planning, and retrospectives.
• Become the primary product voice in the squad; resolve day-to-day blocking questions as much as possible before escalating to the Group PM.
• Maintain and actively manage the squad’s backlog: write, refine, and prioritize tickets with clear acceptance criteria.  This is a very important, regular and ongoing process.
• Track and actively drive ticket velocity from a product management perspective, removing ambiguity that slows engineering.
• Collaborate closely and respectfully with engineers, QA, and design to ship high-quality increments.
• Become a deep subject-matter expert on our major WFM (aka ‘BOSS’) modules: Scheduling, Time & Attendance, Payroll, and Billing.
• Learn the private security domain including: WFM workflows, the significance of key metrics, break-rule compliance, and how security companies win and lose on margins.
• Use the product hands-on—explore it, break it, understand every configuration option—so you can have credible conversations with clients and engineering alike.
• Study available documentation such as the help guide with genuine curiosity.
• Build strong, trust-based relationships with Engineering, QA, and Design; act as a collaborative partner rather than a gatekeeper.
• Participate in customer-facing conversations as your expertise grows, supporting the Group PM’s client engagement efforts.
• Communicate product decisions and trade-offs clearly and tactfully; create dialogue rather than declarations.  Be tenacious without being pugnacious.
• Assist the Group PM with competitive research, market analysis, and synthesis of client feedback.
• Contribute to roadmap planning and prioritization discussions with well-reasoned, data-informed input.
• Proactively surface risks, gaps, and opportunities observed at the squad level.

Product Manager – Workforce Management

Product Manager leading squad operations of Trackforce’s WFM solution. Collaborating with teams to drive product delivery and client engagement.

security-engineer

• New logo quota in your assigned territory — full cycle from prospect to close, with meaningful self-sourced pipeline expected alongside BDR-sourced opportunities.
• Named account book — build real account plans, expand into additional modules, users, sites, and geographies, and run multi-year renewal and expansion motions.
• Executive engagement — Director and VP-level conversations are the default, not the exception. You'll be expected to build and defend executive relationships inside your top accounts.
• Forecast discipline — accurate Salesforce hygiene, weekly pipeline reviews, and MEDDPICC-quality qualification on every deal above threshold.
• Commercial negotiation — pricing, terms, multi-year structures, and discount governance within company guidelines.
• Territory leadership — you run targeted campaigns, ABM plays, and field activity inside your patch. You are the CEO of your territory.

Account Executive – Mid Market, SaaS Security Workforce Management Software

Mid-Market Account Executive driving new logo acquisition and existing customer expansion in SaaS security workforce management.

• Define and execute the enterprise product strategy: GRC Cartridges, MCP service layer, alarm triage, and corporate security platform
• Own the enterprise go-to-market product narrative — position Trackforce as the embedded security intelligence layer inside F2000 SOCs
• Lead Customer Advisory Board engagement — translate enterprise buyer needs into validated product bets
• Drive the 'Explore' side of the Defend/Expand/Explore strategic framework (20% of roadmap capacity)
• Manage and develop 2-3 PMs: PM Command Center, PM Enterprise/GRC, and Sr. PM Platform & APIs
• Evaluate team members against clear deliverables and success criteria during test periods
• Hire and onboard new PMs as the enterprise portfolio grows
• Establish dual-track agile practices across the enterprise product team
• Own enterprise MVP delivery within 6-week timeboxes — scope shrinks to fit, deadlines never move
• Drive the MCP integration platform — the open service layer that lets customers connect their own AI/SIEM/SOAR tools
• Partner with engineering to deliver the Cross-Platform Data Lake and unified API
• Own enterprise P&L awareness — tie every roadmap investment to measurable revenue and expansion outcomes
• Engage directly with F500 security directors and CISOs to drive enterprise deal cycles
• Partner with Sales on enterprise cross-sell ($8M identified opportunity)
• Collaborate with VP Product on quarterly ring-fence reviews — adjust Defend/Explore split based on NRR
• Report on enterprise roadmap progress, risks, and trade-offs to executive leadership

Director of Product Management – Enterprise

Director of Product Management steering enterprise product strategy at leading SaaS security workforce management provider. Leading team to deliver integrated security products and drive go-to-market strategy.

product-designer

• Define and lead the end-to-end design strategy for the global platform
• Build and scale a modern design function from the ground up
• Embed design deeply into product development
• Shape platform looks, feels, and performs across web, mobile, and emerging interfaces
• Drive cohesive, intuitive, and scalable user experience for a complex, mission-critical SaaS platform

Head of SaaS Product Design

Transforming security operations, Trackforce seeks a Head of SaaS Product Design for design strategy leadership. Role involves building a design function and creating a modern user experience.

system-administrator

• Salesforce Administration & Optimization
• Serve as the sole Salesforce administrator, managing user access, profiles, roles, security settings, and permissions.
• Configure and optimize Salesforce objects, fields, workflows, validation rules, page layouts, and automation to support GTM teams.
• Troubleshoot and resolve Salesforce performance issues, data inconsistencies, and system errors without reliance on external resources.
• Develop and maintain dashboards, reports, and forecasting models for Sales, Marketing, and Customer Success teams.
• Continuously assess CRM efficiency and propose enhancements to improve sales productivity and data accuracy.
• GTM Tech Stack Administration & Integrations
• Independently manage and maintain integrations between Salesforce and GTM tools such as Outreach, Gong, ZoomInfo, DealHub, and marketing automation platforms (HubSpot).
• Own API connections, data syncs, and automation workflows (Workato), ensuring seamless data flow across platforms.
• Evaluate, implement, and manage new tools and technologies to enhance sales, marketing, and customer success operations.
• Serve as the primary troubleshooter and point of contact for system issues, with minimal reliance on external consultants.
• Process Automation & Operational Efficiency
• Identify manual, time-consuming processes within the sales cycle and implement automated workflows in Salesforce and GTM tools.
• Support and enhance Lead-to-Cash, Quote-to-Cash (QTC), and territory management processes within Salesforce.
• Maintain data integrity and accuracy, implementing data validation, deduplication, and enrichment strategies.
• Cross-Functional Collaboration & Support
• Work closely with Sales, Marketing, Customer Success, RevOps, and Finance, acting as the sole systems resource for all GTM technology needs.
• Provide training, documentation, and enablement support for sales reps, SDRs, and CSMs using Salesforce and other tools.
• Collaborate with RevOps and Finance teams to ensure contract management, data privacy, and revenue policies align with system configurations.
• Act as the liaison between GTM teams and external vendors when additional support or tool enhancements are needed.
• AI & Intelligent Automation (Salesforce + GTM Stack)
• Design and implement AI-driven workflows within Salesforce, leveraging tools such as Salesforce Einstein and Agentforce to improve productivity and decision-making across GTM teams.
• Identify high-impact use cases for AI agents (e.g., lead qualification, next-best-action recommendations, pipeline inspection, and automated follow-ups) and deploy scalable solutions.

Salesforce Systems Administrator

Salesforce Systems Administrator responsible for managing GTM technology stack at Trackforce. Required expertise in Salesforce administration and tool integrations in a hybrid work environment.

Trackforce Valiant + TrackTik combines over 45 years of total experience with the brightest and most influential minds to provide its customers with the industry’s most comprehensive security workforce management solution. Our cloud-based solutions help corporations and security guard service providers handle every aspect of security workforce management. If you’re in North America and would like to learn more: www.tracktik.com  If you’re in Europe, the Middle East, and Africa, learn more: www.trackforcevaliant.com

Trackforce Valiant + TrackTik

About the company

Open jobs

6 jobs found

Chef de produit – Gestion des effectifs

Trackforce Valiant + TrackTik

Product Manager – Workforce Management

Trackforce Valiant + TrackTik

Account Executive – Mid Market, SaaS Security Workforce Management Software

Trackforce Valiant + TrackTik

Director of Product Management – Enterprise

Trackforce Valiant + TrackTik

Head of SaaS Product Design

Trackforce Valiant + TrackTik

Salesforce Systems Administrator

Trackforce Valiant + TrackTik