Applications Engineer assisting clients with SOLIDWORKS solutions in a hybrid role at GoEngineer. Collaborating, mentoring, and delivering technical support and content creation.
About the role
- Application Engineer responsible for delivering technical support and developing proposals for Trelleborg products. Collaborates with sales and customers to ensure satisfaction and project success.
Responsibilities
- Deliver technical support and proposals to sales and customers
- Collect and analyze information from customers
- Create technical proposals demonstrating how products fit customer requirements
- Develop and deliver technical sales presentations
- Respond to technical questions regarding products, services, and capabilities
- Manage technical prints and documents using Teamcenter
- Coordinate cross-functionally to ensure proper solutions are offered
- Assist in achieving Sales Growth targets and Profitability Goals
- Process and manage engineering projects in a timely manner
- Conduct joint sales visits with Sales Engineers
- Build customer relationships and strategic partnerships
- Provide market feedback and intelligence for use by sales team
- Conduct internal training sessions on products and technical topics
- Maintain compliance with all Standard Operating Procedures
Requirements
- Minimum 1 year of work experience in engineering related field
- Minimum of 4 Year College Engineering or Technology degree (Mechanical or related technical discipline preferred)
- Strong understanding of technical prints and terminology
- Strong knowledge of mechanical systems
- Knowledge of rubber/plastic products, seals and bearings is beneficial
- Proven proficiency and capabilities with 3D solid modeling software
- Strong organizational skills with the ability to multi-task and manage projects with attention to detail and accuracy
- Strong customer focus and understanding of total customer satisfaction
- Ability to work independently as well as in a team environment
- Excellent written and verbal communication skills
- Excellent people and relationship building skills
- Strong analytical, decision making and problem-solving skills
- Proven proficiency and experience in the use of Microsoft Word, Excel and PowerPoint
- Proven proficiency and experience in the use of business operational software (CRM, Oracle JDE, SAP)
Benefits
- Health insurance
- Professional development opportunities
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