Credit Supervisor leading Uline's Credit Analysts for North American shipping, industrial, and packaging-material distribution. Managing credit operations, financial analysis, coaching, and cross-functional account resolution.
Responsibilities
Manage and develop a team of Credit Analysts
Provide onboarding and training to ensure excellent service
Monitor team interactions with customers to evaluate performance and track results
Provide coaching for increased success
Collaborate with Collections and Sales teams to resolve customer account issues
Evaluate orders stopped for credit review when needed
Perform in-depth financial analysis and communicate findings to support informed, high-impact business decisions
Oversee special projects within the Credit team
Requirements
Bachelor's degree in Finance or Accounting
Credit designation (CCP) is an asset
3+ years in a Credit or Collections leadership position
Call-centre or queue driven B2B experience preferred
Proficient in Microsoft Office, especially Excel
Strong communicator with excellent time management and organizational skills
Benefits
Company-paid extended health coverage
RRSP with 6% employer match that starts day one
Multiple bonus programs
Paid holidays and generous paid time off
Tuition Assistance Program covering professional continuing education
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