About the role

Business Analyst leading process re-engineering and transformation initiatives at the University of Alberta. Driving requirements analysis, project implementation, training, and quality assurance.

Responsibilities

Lead assessment of current business processes and systems to identify inefficiencies and transformation opportunities
Elicit, analyze, and document complex business and functional requirements through interviews, workshops, and workflow analysis
Collaborate with stakeholders to design future-state processes and evaluate people, process, and technology solutions for feasibility and ROI
Provide options, advice, and recommendations on business process changes, system functionality, and customizations or fixes
Research best practices from Canadian post-secondary institutions
Use data collection, analysis, and stakeholder collaboration to ensure University policies and procedures are fair, efficient, consistent, and equitable
Develop proposals for process changes based on research and data analysis
Lead medium- to large-scale multidisciplinary initiatives
Work with IST, vendors, and technical resources to ensure requirements meet client expectations
Draft project documentation, including recommendation reports and business cases
Plan, direct, and coordinate project activities to achieve goals within prescribed timeframes
Manage project scope changes, identify risks, and devise contingency plans
Lead development and maintenance of training programs and reference manuals
Recommend implementation of new processes and procedures to leadership
Develop and implement quality management procedures and methods
Provide a communication link between business areas and leadership

Related post-secondary diploma or degree in Business Administration, Computing Science, Management Information Systems or a related field
Minimum 5 years of increasing responsibility in either a systems analyst or business analyst role
Certification in a Business Analysis program certified by International Institute of Business Analysts
Experience in lean six sigma and continuous improvement
Experience and knowledge of change management principles, methodologies and tools
Proven organizational change management skills
Exceptional analytical and conceptual problem-solving skills
Ability to synthesize and clearly communicate complex findings to various stakeholders
Ability to build relationships, communicate, influence, advocate, and negotiate with a wide variety of stakeholders
Excellent communication and interpersonal skills for leading effective teams
Ability to present ideas confidently in written, verbal, and presentation formats to stakeholders and senior leadership
Knowledge of the post-secondary environment is an asset
Resume and cover letter required

Comprehensive benefits package
Position subject to applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA)