About the role

Program governance specialist supporting University of Alberta Faculty of Arts calendar changes, committees, academic standing, and appeals. Coordinating policy processes and student-services administration.

Responsibilities

Consult and educate departments and units on requirements for submitting calendar changes
Receive and submit course, program, and faculty regulation changes for the Faculty of Arts
Provide administrative support to the Academic Affairs Committee
Ensure University Calendar changes have appropriate governance approvals and comply with policies, procedures, and content standards
Review calendar and program changes for clarity, accuracy, and consistency
Provide strategic and committee support to the Associate Deans and Senior Officer, Student Programs & Services
Communicate with committee members and follow up on committee decisions and action items
Support the Academic Affairs Committee, Academic and Grades Appeals Committee, Arts Committee on the Learning Environment, and Undergraduate Programs Committee
Support academic standing processes and create/post academic standing letters to student files
Support academic standing appeals, including posting decision letters and tracking second appeal deadlines
Support grade appeals by arranging hearings and following up on resulting changes
Participate in policy development, special projects, and Undergraduate Student Services initiatives

Bachelor’s degree required
1-3 years of experience in a post-secondary institution is an asset
Strong critical thinking and analytical skills
Ability to edit and proofread documents for accuracy
High level of computer proficiency using MS Office applications (Word, Excel), Google Suite, various databases, etc.
Experience using Adobe Acrobat is an asset
Excellent communication (oral and written), interpersonal, organizational, and problem-solving skills
Ability to multi-task and handle a fast-paced environment
Understanding of University processes and records management, ideally within the University of Alberta context
Knowledge, understanding, and experience in PeopleSoft Campus Solutions is an asset
Experience with process improvement and special project work is an asset
Ability to submit a resume and cover letter

Comprehensive benefits package
Position subject to applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA)