Business Analyst bridging business needs with CRM and ERP systems at Medisca, a global healthcare solutions company. Leading requirements, process mapping, UAT, and system implementations.
UA
Senior Business Solutions Analyst – Human Resources Systems
Posted last week
About the role
- Senior analyst improving the University of Alberta’s human resources systems and enterprise applications. Leading requirements analysis, solution design, integrations, testing, and operational support.
Responsibilities
- Lead complex business requirements analysis, business process re-engineering and solution design
- Consult with central service units to gather, capture and validate complex business requirements using advanced use cases
- Analyze application capabilities for enhancements, upgrades and new development projects
- Provide functional guidance to technical analysts and developers regarding reports, processes, interfaces, conversions and enhancements
- Develop efficient future-state solutions and deliver post-implementation support
- Document business process changes and application enhancements according to established standards and quality requirements
- Define test scenarios, prepare test data, track and address deviations, and secure user sign-off
- Coordinate processes and enhancements with service providers, focusing on system, regression and validation testing
- Resolve complex student administration issues to maintain data integrity and efficient system operations
- Partner with service providers to resolve operational problems and complete testing
- Deliver expert day-to-day advice and support to client areas on PeopleSoft and associated human resource management applications
- Liaise with internal teams, external vendors, college/faculty staff and business service staff
- Participate in production operations, solution enhancements, application upgrades and new development projects
Requirements
- Post-secondary degree in business administration, computer science, or an acceptable combination of equivalent education and experience
- Qualifications or credentials in project management or business analysis preferred
- Minimum of 5 years of business analysis experience conducting complex business process reviews, workflow administration and enterprise application implementations or enhancements
- Certification in Business Analysis is an asset
- At least 5 years of experience supporting human resource management systems (HRMS) with a background in human resources, payroll, benefits administration and talent acquisition & management
- In-depth working knowledge of Oracle PeopleSoft Human Capital Management (HCM), including relational database structure, security setup, core functionality and query development
- Experience working with Oracle Recruiting Cloud is an asset
- Hands-on experience with SQL query development, enterprise application testing frameworks, report building and productivity software (Google Suite/MS Office, Adobe Acrobat)
- Proven track record working on projects and supporting integrations between Oracle PeopleSoft HCM and other third-party or in-house developed business platforms
- Demonstrated competency using project management and process improvement methodologies
- Systematic, analytical approach to problem-solving
- Exceptional verbal, written, presentation and group facilitation skills, with ability to communicate complex concepts across functional teams
- Strong initiative, organizational awareness and leadership capabilities
- Collaborative approach to change management and team environments
Benefits
- Comprehensive benefits package
- Terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA)
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