Infrastructure Engineer/SRE responsible for core infrastructure design and building tools for AI - driven contact center solutions. Join a leading AI company impacting the future of work.
About the role
- DevOps Engineering Manager leading a team to improve SDLC at Vancity, Canada's largest Living Wage Employer. Collaborating across teams for reliable delivery of mission-critical systems.
Responsibilities
- Leading and developing a team of DevOps engineers by setting clear expectations, coaching for growth and fostering a culture of accountability, ownership, learning and continuous improvement.
- Driving SDLC, DevOps and CI/CD strategy by designing, evolving and governing automated pipelines, infrastructure‑as‑code and deployment standards across cloud and hybrid platforms.
- Partnering cross‑functionally with SRE, Security, Architecture, QA, Product and ITSM teams to embed reliability, security and compliance into the solution delivery lifecycle.
- Improving operational outcomes by reducing toil, improving deployment reliability and enabling faster, safer and more predictable delivery of services.
Requirements
- 7+ years of experience in DevOps/DevSecOps, solution delivery or cloud engineering roles, including 5+ years in a people leadership or technical management role.
- Strong hands-on experience with Azure/Azure DevOps and pipelines, automation and cloud platforms (Azure preferred).
- Relevant certifications, such as: Azure DevOps Engineer Expert Azure Solutions Architect Expert
- Demonstrated ability to translate strategy into execution while balancing delivery, reliability, and team wellbeing.
- Extra Skills That Set You Apart: Experience implementing or maturing DevOps practices within Financial Services organizations. Experience working with Windows and SQL server, Expert in PowerShell, Python, JS,… Strong Experience in DevSecOps practice, including QA, security scanning and policy‑as‑
- Ability to communicate complex technical topics clearly to senior leaders and non‑technical stakeholders.
Benefits
- Living Wage Employer : We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
- Customizable Benefits : Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
- Generous Vacation : New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
- Extra Stat Holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
- Immediate Health Coverage : Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
- Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.
- Vancity Talent Programs: Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans.
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