Sales Representative growing Chit Chats Express’s shipping business for Canadian entrepreneurs. Identifying logistics B2B prospects, presenting solutions, and converting opportunities into active clients.
Responsibilities
Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns
Conduct discovery calls to understand client shipping volume, current carriers, pain points, platforms, service needs, and growth potential
Qualify prospects based on commercial fit, shipping profile, compliance requirements, operational feasibility, and expected revenue
Present Chit Chats services clearly and professionally, tailoring conversations to client needs
Prepare basic pricing comparisons, savings summaries, proposals, and follow-up materials
Work with Sales Manager, Data, Product, and Operations on complex pricing or service-fit questions
Maintain accurate lead, opportunity, and client information in CRM
Track outreach activity, follow-ups, next steps, and deal stages
Coordinate with Onboarding and Account Management for smooth post-close transition
Follow up consistently with prospects to move opportunities through the pipeline
Identify client needs that may inform products, service improvements, marketing campaigns, or partnerships
Contribute to sales campaigns, vertical-specific outreach, and market research
Meet or exceed activity, pipeline, conversion, activation, and revenue targets
Requirements
Strong written and verbal communication skills
Comfortable with cold outreach, discovery calls, follow-ups, and client presentations
Strong customer-first mindset and ability to recommend practical solutions
Client outreach within Logistics (B2B) considered a strong asset
Previous sales experience in Logistics/Supply Chain B2B considered a strong asset
Good organizational skills and ability to manage multiple prospects
Ability to learn services, pricing, shipping workflows, compliance considerations, and operational requirements
Experience using CRM software, Google Workspace, Microsoft Office, and basic reporting tools
Strong problem-solving skills and ability to coordinate with internal teams
Self-motivated, resilient, and comfortable working toward sales goals
Ability to balance revenue growth with client fit, profitability, and operational feasibility
Post-secondary education or equivalent experience
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain
Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an asset
Successful candidate subject to reference and criminal background checks prior to employment
Benefits
Eligibility to participate in Sales Incentive Plan (Commission - tiered)
Employer paid Group Benefits (Health, Dental and Vision; 80% coverage) after 3 months
Annual Year-End Bonus
Two weeks paid vacation (negotiable)
Birthday leave (Paid)
Rich GRSP plan eligibility after 3 months of employment
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