Demand Planner forecasting demand for RHI Magnesita’s North American refractory manufacturing business. Improving forecast accuracy, planning systems, and cross - functional supply decisions.
About the role
- Demand Planner shaping North American forecasts for RHI Magnesita, a global refractory-products supplier. Driving IBP, S&OP, analytics, and cross-functional planning improvements.
Responsibilities
- Own and manage the demand forecast for assigned Sales Units across North America
- Analyze historical demand, customer trends, market conditions, and commercial inputs to develop accurate forecasts
- Identify significant demand changes, risks, opportunities, and forecast gaps
- Monitor forecast accuracy, bias, and key demand planning metrics
- Apply statistical forecasting techniques and business insights to improve forecast quality
- Partner with Sales and Customer Service teams to understand customer requirements and market dynamics
- Facilitate alignment on demand plans by challenging assumptions and presenting data-driven insights
- Communicate demand risks, opportunities, and forecast changes to key stakeholders
- Build relationships across Commercial, Supply Chain, Operations, and other business functions
- Support IBP, S&OP, and S&OE processes
- Provide demand insights and analysis for cross-functional decision-making
- Identify and help resolve demand and supply imbalances
- Escalate demand risks affecting customer service levels, inventory, or business performance
- Track planning actions and contribute to process improvements
- Use planning systems and analytical tools to monitor demand performance and trends
- Develop reports and dashboards with actionable business insights
- Investigate and resolve data quality issues affecting forecast accuracy
- Support effective use and continuous improvement of o9 Solutions, SAP S/4HANA, and other planning tools
- Identify opportunities to automate and streamline planning and reporting
- Drive improvements in forecasting processes, planning methodologies, and data quality
- Support standardization of demand planning practices across North America
- Participate in planning system enhancements, testing, and implementation initiatives
- Contribute to best practices within the Demand Planning organization
Requirements
- 3+ years of experience in demand planning, forecasting, supply chain planning, business analytics, or a related field
- Experience in a manufacturing, industrial, B2B, or distribution environment
- Strong knowledge of Demand Planning & Forecasting
- Strong knowledge of Demand Analysis
- Strong knowledge of Forecast Accuracy & Forecast Bias
- Strong knowledge of Commercial and Sales Collaboration
- Strong knowledge of IBP, S&OP, and S&OE processes
- Strong analytical, problem-solving, and critical-thinking skills
- Experience working with large datasets and translating data into business insights
- Ability to communicate effectively and influence cross-functional stakeholders
- Proven ability to work independently, prioritize competing demands, and take ownership of business results
- Preferred: Experience with o9 Solutions, SAP S/4HANA, SAP ECC, or similar planning platforms
- Preferred: Advanced Excel skills, including Power Query, Power Pivot, Power BI, or other analytics tools
- Preferred: Experience with statistical forecasting and demand modeling techniques
- Preferred: Bachelor's degree in Supply Chain Management, Operations, Engineering, Business, Economics, Statistics, or a related field
Benefits
- Fully remote work arrangement
- Opportunity to work with a global supplier of refractory products, systems and solutions
- Cross-functional collaboration with Sales, Customer Service, Supply Chain, Operations, Commercial, and other business functions
- Opportunities to contribute to continuous improvement, planning system enhancements, testing, and implementation initiatives
- Opportunity to develop best practices within the Demand Planning organization
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
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