Demand Planner forecasting demand for RHI Magnesita’s North American refractory manufacturing business. Improving forecast accuracy, planning systems, and cross - functional supply decisions.
About the role
- Sales Representative converting B2B logistics prospects into Chit Chats shipping clients. Managing outreach, discovery, proposals, and onboarding handoffs for Canadian businesses.
Responsibilities
- Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns
- Conduct discovery calls to understand client shipping volume, current carriers, pain points, platforms, service needs, and growth potential
- Qualify prospects based on commercial fit, shipping profile, compliance requirements, operational feasibility, and expected revenue
- Present Chit Chats services clearly and professionally, tailoring the conversation to each client’s needs
- Prepare basic pricing comparisons, savings summaries, proposals, and follow-up materials
- Work with Sales Manager, Data, Product, and Operations to support complex pricing or service-fit questions
- Maintain accurate lead, opportunity, and client information in CRM
- Track outreach activity, follow-ups, next steps, and deal stages
- Coordinate with Onboarding and Account Management to ensure a smooth transition after close
- Follow up with prospects consistently to move opportunities through the pipeline
- Identify client needs that may inform future products, service improvements, marketing campaigns, or partnership opportunities
- Contribute to sales campaigns, vertical-specific outreach, and market research initiatives
- Meet or exceed assigned activity, pipeline, conversion, activation, and revenue targets
- Report to the Sales Manager – Business Development
- Convert qualified opportunities into active shipping clients and support handoff to onboarding and account management
Requirements
- Strong written and verbal communication skills
- Client outreach within Logistics (B2B) considered a strong asset
- Previous sales experience in Logistics/Supply Chain B2B considered a strong asset
- Comfortable with cold outreach, discovery calls, follow-ups, and client presentations
- Strong customer-first mindset with the ability to understand client pain points and recommend practical solutions
- Good organizational skills and ability to manage multiple prospects at different stages
- Ability to learn Chit Chats’ services, pricing structure, shipping workflows, compliance considerations, and operational requirements
- Experience using CRM software, Google Workspace, Microsoft Office, and basic reporting tools
- Strong problem-solving skills and ability to coordinate with internal teams
- Self-motivated, resilient, and comfortable working toward sales goals
- Ability to balance revenue growth with client fit, profitability, and operational feasibility
- Post-secondary education or equivalent experience
- 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain
- Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an asset
- B2B sales experience, preferably in logistics, transportation, or a related industry considered an asset
- Successful candidate subject to reference and criminal background checks prior to employment
Benefits
- Eligibility to participate in Sales Incentive Plan (Commission - tiered)
- Employer paid Group Benefits (Health, Dental and Vision; 80% coverage) after 3 months
- Annual Year-End Bonus
- Two weeks paid vacation (negotiable)
- Birthday leave (Paid)
- Rich GRSP plan eligibility after 3 months of employment
- Remote work
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