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About the role

  • Demand Planner forecasting demand for RHI Magnesita’s North American refractory manufacturing business. Improving forecast accuracy, planning systems, and cross-functional supply decisions.

Responsibilities

  • Own and manage the demand forecast for assigned Sales Units across North America
  • Analyze historical demand, customer trends, market conditions, and commercial inputs to develop accurate forecasts
  • Identify significant demand changes, risks, opportunities, and forecast gaps
  • Monitor forecast accuracy, bias, and key demand planning metrics
  • Apply statistical forecasting techniques and business insights to improve forecast quality
  • Partner with Sales and Customer Service teams to understand customer requirements and market dynamics
  • Facilitate alignment on demand plans by challenging assumptions and presenting data-driven insights
  • Communicate demand risks, opportunities, and forecast changes to key stakeholders
  • Build relationships across Commercial, Supply Chain, Operations, and other business functions
  • Support IBP, S&OP, and S&OE processes
  • Provide demand insights and analysis for cross-functional decision-making
  • Identify and help resolve demand and supply imbalances
  • Escalate demand risks affecting customer service levels, inventory, or business performance
  • Track planning actions and contribute to process improvements
  • Use planning systems and analytical tools to monitor demand performance and trends
  • Develop reports and dashboards delivering actionable business insights
  • Investigate and resolve data quality issues affecting forecast accuracy
  • Support the use and improvement of o9 Solutions, SAP S/4HANA, and other planning tools
  • Identify opportunities to automate and streamline planning and reporting
  • Improve forecasting processes, planning methodologies, and data quality
  • Support standardization of demand planning practices across North America
  • Participate in planning system enhancements, testing, and implementation initiatives
  • Contribute to demand planning best practices

Requirements

  • 3+ years of experience in demand planning, forecasting, supply chain planning, business analytics, or a related field
  • Experience in a manufacturing, industrial, B2B, or distribution environment
  • Strong knowledge of demand planning and forecasting
  • Strong knowledge of demand analysis
  • Strong knowledge of forecast accuracy and forecast bias
  • Strong knowledge of commercial and sales collaboration
  • Strong knowledge of IBP, S&OP, and S&OE processes
  • Strong analytical, problem-solving, and critical-thinking skills
  • Experience working with large datasets and translating data into business insights
  • Ability to communicate effectively and influence cross-functional stakeholders
  • Proven ability to work independently, prioritize competing demands, and take ownership of business results
  • Experience with o9 Solutions, SAP S/4HANA, SAP ECC, or similar planning platforms preferred
  • Advanced Excel skills, including Power Query, Power Pivot, Power BI, or other analytics tools preferred
  • Experience with statistical forecasting and demand modeling techniques preferred
  • Bachelor's degree in Supply Chain Management, Operations, Engineering, Business, Economics, Statistics, or a related field preferred

Benefits

  • Fully remote work model
  • Opportunity to work with a global supplier of refractory products, systems, and solutions
  • Continuous improvement and planning system enhancement opportunities

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteNorth America

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