Case Coordinator managing case progression and providing support in healthcare services at Teladoc Health. Collaborating with clinical teams for exceptional member experiences.
About the role
- Case Coordinator supporting clients with developmental disabilities under VON Canada's Family Supports program. Responsibilities include developing care plans and monitoring client progress in a community setting.
Responsibilities
- Coordinate and provide Family Home support for a caseload in accordance with program criteria
- Ensure referrals and support are provided in emergency and urgent situations
- Participate in the screening and matching of new Family Home Providers
- Complete client assessments using conversation based methodology
- Develops and conducts a comprehensive therapeutic rapport
- Monitors client progress and adjusts care plans as required
Requirements
- University Degree or College Diploma in Health or Social Services field
- Minimum of 3 years related experience in a home and community care organization or social services program
- Experience in case management
- Experience in building external and community relationships
- Demonstrated experience in completing validated common assessment tools
Benefits
- Health insurance
- Paid time off
- Flexible hours
- Professional development opportunities
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