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About the role
- Marketing & Business Operations Associate responsible for event logistics and office management at Wisedocs. Supporting the marketing team and ensuring seamless execution of events and office operations.
Responsibilities
- Own end-to-end logistics for marketing events: venue sourcing and booking, vendor coordination, catering, AV, attendee communications, and on-site execution where local.
- Build and maintain event runsheets, timelines, and budgets; track against actuals and flag variances
- Manage RSVPs, guest lists, and follow-up communications before and after each event
- Liaise with the marketing team on event objectives, branding requirements, and post-event reporting
- Own all onsite logistics on event days: room setup and teardown, signage, supplier check-ins, and troubleshooting on the fly so leadership can focus on the room
- Assist with planning and execution of company All Hands: space booking, run-of-show coordination, document and presentation preparation, AV, catering, and day-of logistics
- Identify recurring friction points across events and build repeatable playbooks to reduce ramp-up time on future events
- Run structured post-event debriefs with attending reps using a consistent format: what worked, what didn't, and what to try for next time
- Own event list and lead handoff end to end: source, filter, and route pre-event attendee lists for outreach (working with marketing and revenue ops on enrichment), and ensure Wisedocs reps capture on-site meeting notes that get properly logged and routed to sales for follow-up
- Manage RSVPs, guest lists, and follow-up communications before and after each event
- Build and maintain event registration pages (e.g. Luma) and manage attendee registration and communications
- Coordinate travel and accommodations for the event team, ensuring cost-effective, seamless logistics
- Own day-to-day office management: open and prepare the office on your scheduled days, ensure common areas, meeting rooms, and the kitchen are clean, stocked, and ready
- Serve as the primary point of contact for facilities: liaise with building management and vendors on maintenance requests, repairs, access, and service tickets
- Own the snack and beverage program: track inventory, place orders, manage receipts and submit for tracking
- Maintain office supply inventory and reorder before stock runs low
- Manage incoming and outgoing mail, packages, and courier deliveries; route or flag items as needed
- Support onboarding logistics for new hires: desk setup, access cards, welcome kits
- Help the team with light administrative tasks: printing, filing, data entry, scheduling support
- Flag operational gaps and propose process improvements
- Support the executive team in preparing decks, proposals and materials for internal and external presentations
- Support the executive team with event and travel schedules, calendars and coordination
Requirements
- Recently graduated or in your final year of a post-secondary program (any field, though marketing, communications, business, or event management is a plus)
- Highly organized and dependable: you build the list, you work the list, you close the loop
- Energized by events, not stressed by them: you thrive when there are ten things happening at once
- Comfortable owning something from blank page to execution without heavy hand-holding
- Clear communicator across Slack, email, and in person
- Comfortable with Microsoft (excel, word, teams)
- Able to commit to 3 set days per week in-office, plus availability for events (some evenings or weekends with advance notice)
- Strong desire to build a long-term career at Wisedocs, with ambition to grow into Marketing, Business Operations, or a broader operational leadership role over time.
- Nice to Have
- Previous experience coordinating events, even informally (school, clubs, volunteer, or work)
- Exposure to marketing or communications work
- Comfort with basic vendor negotiation or budget tracking
- An eye for how a room looks and feels, not just whether it's technically set up
- Previous experience coordinating domestic and international shipping logistics, including cross-border shipments to the United States, customs documentation, bills of lading, and working with carriers and vendors to ensure timely delivery.
Benefits
- Flexible hybrid environment at our Toronto HQ.
- Modern employee benefits, including health and dental coverage
- Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly.
- An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose.
- Access to a learning and professional development fund to help you level up your career while you’re working with us. We hope to be an incredible step up in your career if you decide to come and work with us.
- Company events
- Generous Paid Time Off
- Paid Sick Days
- Casual Dress code
- Employee Referral Bonus
- Tuition Assistance
- Plus, many other Recognition Programs!
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