Wisedocs is an AI powered automation platform that processes and understands medical documents in real time, making it easier for organizations in the insurance industry to evaluate medical claims faster and more accurately.
Through Wisedocs, organizations can automatically sort, index, summarize and review messy unstructured medical documents.
Our clients today are benefiting from an 85% time reduction and a 55% cost reduction in document reviews.

Wisedocs

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solutions-engineer

Wisedocs is an advanced artificial intelligence platform that specializes in processing medical records, particularly for insurance, legal firms, and independent medical evaluation (IME) entities. By automating the review of medical records, Wisedocs streamlines workflows, enhances accuracy, and significantly reduces the time required to process claims. The platform offers features like intelligent optical character recognition (OCR), medical chronologies, deduplication, and rich insights. Wisedocs aims to simplify and expedite the cumbersome task of managing medical documentation, enhancing efficiency and productivity across the insurance and legal industries.

Wisedocs is an AI powered automation platform that processes and understands medical documents in real time, making it easier for organizations in the insurance industry to evaluate medical claims faster and more accurately. 

Through Wisedocs, organizations can automatically sort, index, summarize and review messy unstructured medical documents. Our clients today are benefiting from an 85% time reduction and a 55% cost reduction in document reviews.


• Lead discovery to understand customer workflows, constraints, and goals 
• Design clear, practical solution approaches that leverage Wisedocs’ capabilities 
• Structure ambiguous problems into actionable solution plans 
• Ensure proposed solutions are both valuable to the customer and feasible to deliver 
• Lead solution-oriented demos, workshops, and proof-of-concept engagements 
• Help customers understand how Wisedocs fits into their workflows and drives outcomes 
• Build credibility through a strong understanding of customer needs and use cases 
• Partner with Product to share grounded, actionable insights from customer engagements 
• Help identify patterns in enterprise use cases that inform roadmap decisions 
• Collaborate on shaping solutions where product capabilities are evolving 
• Work closely with Customer Success/Services to scope implementations 
• Ensure alignment between solution design and delivery approach 
• Identify and communicate risks, dependencies, and constraints early 
• Contribute to solution playbooks and reusable patterns for common use cases 
• Support Sales and CS with guidance on positioning and solution approaches 
• Share insights that improve how Wisedocs sells and delivers solutions 
• Strengthen relationships with Wisedocs’ largest insurance carriers through proactive engagement, thoughtful business reviews, and consistent follow-through 
• Drive retention and renewal outcomes by helping customers clearly understand and realize value within their claims workflows 
• Reduce operational friction and escalations through early risk identification and structured intervention 
• Influence product direction by bringing forward clear, customer-informed insights from complex carrier environments

Senior Solutions Engineer

Senior Solutions Engineer partnering with customers and teams to design solutions at Wisedocs. Responsible for delivering effective solutions for complex enterprise use cases.

engineer

• Prompt and Model Testing: Test AI-generated outputs, focusing on medical prompts and machine learning models used in healthcare applications.
• Feedback Loop: Analyze AI output for accuracy, relevance, and clinical validity. Provide detailed feedback to the engineering team to enhance prompt performance and model behavior.
• Standard Operating Procedures (SOPs): Write, maintain, and update detailed SOPs for medical prompt engineering and testing, ensuring consistency and quality in prompt creation and validation.
• Collaboration with Engineering: Work closely with the engineering team to troubleshoot, refine, and optimize machine learning models based on feedback from prompt testing and evaluation.
• Quality Assurance: Ensure that the AI-generated responses align with clinical guidelines, best practices, and healthcare regulations.
• Data Analysis: Assist in analyzing medical data sets and model outputs to evaluate the performance of AI models in clinical contexts.
• Documentation: Document all testing procedures, outcomes, and improvements. Create user-friendly guides and best practice documents for prompt testing and optimization.
• Continuous Improvement: Actively participate in the iterative process of improving prompt accuracy, functionality, and overall system performance in collaboration with cross-functional teams.

Prompt Engineer – New Grad

Prompt Engineer evaluating AI outputs and collaborating with engineering teams for Wisedocs healthcare platform. Engaging in continuous improvement of AI models and ensuring clinical standards.

claims-specialist

• Prompt and Model Testing: Test AI-generated outputs, focusing on medical prompts and machine learning models used in healthcare applications.
• Feedback Loop: Analyze AI output for accuracy, relevance, and clinical validity. Provide detailed feedback to the engineering team to enhance prompt performance and model behaviour.
• Standard Operating Procedures (SOPs): Write, maintain, and update detailed SOPs for medical prompt engineering and testing, ensuring consistency and quality in prompt creation and validation.
• Collaboration with Engineering: Work closely with the engineering team to troubleshoot, refine, and optimize machine learning models based on feedback from prompt testing and evaluation.
• Quality Assurance: Ensure that the AI-generated responses align with clinical guidelines, best practices, and healthcare regulations.
• Data Analysis: Assist in analyzing medical data sets and model outputs to evaluate the performance of AI models in clinical contexts.
• Documentation: Document all testing procedures, outcomes, and improvements. Create user-friendly guides and best practice documents for prompt testing and optimization.
• Continuous Improvement: Actively participate in the iterative process of improving prompt accuracy, functionality, and overall system performance in collaboration with cross-functional teams.
• Other projects and duties as assigned

Prompt Engineer, Claims Analyst

Claims Engineer evaluating AI outputs for medical applications. Supporting healthcare providers with AI-driven insights in claims processing and system improvements.

machine-learning-engineer

• Designing and implementing machine learning models to analyse and interpret large datasets of medical and insurance documents
• Developing robust, scalable APIs in Python
• Collaborating with other technical stakeholders and leaders to actively work towards the design and implementation of systems.
• Ensuring the reliability and scalability of ML systems, implementing best practices in data engineering and model lifecycle management.
• Work with our expert in the loop teams to build industry leading evaluations
• Other duties and responsibilities will be assigned as projects develop, adjust and mature.

Senior Machine Learning Engineer

Senior ML Engineer leading the scaling and innovation of machine learning initiatives at Wisedocs. Collaborating with other engineers to integrate the ML system into the platform for insurance tech.

full-stack-engineer

• Developing robust, scalable APIs in Python (Django and Fast API).
• Collaborating with other technical stakeholders and leaders to actively work towards the design and implementation of systems.
• Ensuring the reliability and scalability of our AI Insights platform.
• Building ML/AI adjacent systems with AI engineering tooling (RAG, AI workflows, Evals, etc).
• Other duties and responsibilities will be assigned as projects develop, adjust and mature.

AI Insights Lead

AI Insights Tech Lead working on AI platform for insurance companies, collaborating with engineers and stakeholders, ensuring system reliability and scalability.

frontend-engineer

• Designing and implementing key front-end features for our automation platform and advanced machine learning engine.
• Leading the creation of customer-centric features in response to growing client demand.
• Crafting front-end components with an emphasis on usability, performance, and adherence to best coding practices.
• Leading a small team of engineers.
• Running experiments on UX/UI patterns to improve AI productivity.

Front End Tech Lead

Front End Tech Lead shaping AI-powered document interaction at Wisedocs. Leading engineering team and enhancing front end features for automation platform and machine learning engine.

Wisedocs is an AI powered automation platform that processes and understands medical documents in real time, making it easier for organizations in the insurance industry to evaluate medical claims faster and more accurately. Through Wisedocs, organizations can automatically sort, index, summarize and review messy unstructured medical documents. Our clients today are benefiting from an 85% time reduction and a 55% cost reduction in document reviews.

Wisedocs

About the company

Open jobs

6 jobs found

Senior Solutions Engineer

Wisedocs

Prompt Engineer – New Grad

Wisedocs

Prompt Engineer, Claims Analyst

Wisedocs

Senior Machine Learning Engineer

Wisedocs

AI Insights Lead

Wisedocs

Front End Tech Lead

Wisedocs