Senior UX Strategist leading generative and evaluative research for Multiplayer’s human - centered product design consultancy. Translating user insights into actionable product direction and business impact.
About the role
- Senior Product Designer owning core product areas for Wrapbook’s AI production finance platform. Driving evidence-based UX, AI workflows, and cross-functional product direction.
Responsibilities
- Own a core product area end to end with minimal direction
- Frame loosely defined problems and deliver work across systems and user surfaces
- Ground decisions in evidence using Pendo, Dovetail, and research
- Define success upfront and connect outcomes to customer benefits and business OKRs
- Own prioritization and synthesize competing signals into a clear point of view
- Create implementation-ready specifications, flows, content, edge cases, and detailed logic
- Explore multiple solutions and challenge established patterns
- Improve experiences beyond the current roadmap
- Introduce AI skills, agentic flows, and reusable workflows
- Shape collaboration across complex initiatives and establish decision structures
- Influence decisions and challenge requirements early
- Mentor designers at all levels through actionable feedback
- Keep status, decisions, and risks current in Linear
- Collaborate with Product, Engineering, and Research
Requirements
- 8+ years in UX or product design
- Expert across multiple core design disciplines
- Track record of leading broad, cross-cutting work from definition through delivery with significant autonomy
- Experience using Pendo, Dovetail, and research to shape decisions, define measurable success, and prove customer and business value
- Strong prioritization judgment and ability to synthesize competing inputs into a defensible point of view
- High documentation and craft bar
- Deep design system fluency
- AI fluency and growth mindset toward agentic workflows
- Comfort using Claude, Claude Code, Figma, and Cursor
- Demonstrated ability to build reusable workflows and skills others adopt
- Exceptional collaboration, influence, and communication skills
- Proven ability to align Product, Engineering, and Research
- Customer obsession grounded in evidence
- Must be legally authorized to work in Canada or the United States
Benefits
- Unlimited Paid Time Off
- Work from anywhere in Canada and USA
- Health and Dental benefits
- Up to $1,500 USD / $2,025 CAD towards IT set up for your home
- Up to 2% matching RRSP / 401K
- Learning and Development opportunities
- Up to $50 USD / $67.50 CAD towards Internet/Cell phone service
- Competitive salary
- Access to a team of creative problem solvers
- Opportunity to see contributions make large impacts
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Degree requirement
No Education Requirement
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