National Account Manager driving Canadian retailer, manufacturer, and provider account growth for Confident Remodels’ home - improvement software platform. Translating partner needs into operational and technical execution.
About the role
- Local Business Relationship Manager growing and managing micro-business portfolios for Prospera Credit Union. Providing lending advice, relationship management, and risk assessment across British Columbia’s Lower Mainland.
Responsibilities
- Grow and maintain a portfolio of high value micro businesses and their owners
- Attract, build, and retain relationships with business customers
- Provide integrated financial advice and solutions for business and personal banking needs
- Maintain a network of key contacts and enhance the credit union’s image and reputation through networking and public relations
- Review assigned portfolios and ensure customers have appropriate lending and other products
- Refer customers to appropriate Prospera Lines of Business and leverage specialist expertise
- Negotiate and implement revised or new banking arrangements
- Complete due diligence and investigations
- Analyze and interpret financial and other information
- Assess security value and recommend new loans, renewals, and amendments within lending policies and procedures
- Review portfolio reports, identify potential problems, contact customers to resolve issues, and develop risk-mitigation action plans
- Recommend whether to retain, expand, or de-market existing relationships based on credit risk, profit contribution, and other considerations
- Coach and educate business customers, keep financial records up to date, and advise on enterprise success
- Visit current and potential customers to observe operations, develop business opportunities, and ensure loan security is protected
Requirements
- 3 years of retail lending experience with great people skills and a passion to learn business and/or 2 years’ experience in small business management/lending
- Demonstrated success with business development and client relationship management
- Organizational skills and ability to work under pressure to meet deadlines
- Tech savvy
- Proven experience meeting goals and targets and generating revenue
- Exceptional verbal communication, written, and presentation skills
- Post-secondary diploma/degree in Commerce, Business Administration or a combination of education and experience
- Successful completion of criminal, credit, and reference checks
Benefits
- Total compensation package including base salary plus incentives
- Flexible Work Program for some roles
- Flexible Benefits Program
- Defined Contribution Retirement Plan
- Vacation, Wellness and “Prosperian” Days (paid time off)
- Professional development
- Supportive, collaborative work environment
- Accommodation during the recruitment process
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