Business Analyst, CPQ

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About the role

  • Business Analyst guiding CPQ, quoting, and e-commerce workflows for Zaelab’s digital transformation consulting projects. Translating stakeholder needs into user stories and functional requirements for delivery teams.

Responsibilities

  • Lead requirements gathering and discovery sessions with business stakeholders
  • Translate business needs into detailed user stories, acceptance criteria, and functional documentation
  • Support e-commerce and quoting-related workflows across digital platforms
  • Collaborate with cross-functional teams including Product, Engineering, QA, and Delivery
  • Analyze and support the functional documentation of business processes, integrations, and system dependencies
  • Assist in backlog refinement, sprint planning, and Agile ceremonies if applicable
  • Identify risks, gaps, and process improvement opportunities throughout delivery
  • Act as a bridge between technical and non-technical stakeholders

Requirements

  • 4+ years of experience as a Business Analyst or Digital Consultant in consulting or technology environments
  • Strong experience with e-commerce platforms and digital customer journeys
  • Experience working with quoting, CPQ, configuration, or pricing logic workflows
  • Ability to write detailed user stories and functional requirements
  • Experience working in Agile delivery environments
  • Strong communication and stakeholder management skills
  • Comfortable working across distributed/global teams

Benefits

  • Unlimited Vacation/PTO
  • Fully remote and distributed teams
  • Paid Parental Leave
  • Ongoing training and education opportunities
  • 0% Bureaucracy Culture - Focus is on responsibilities, not title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteUnited States

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