Business Analyst leading recurring services engagements for Sitetracker customers. Translating operational needs into Salesforce - based platform solutions, backlogs, and adoption improvements.
About the role
- Business Analyst guiding CPQ, quoting, and e-commerce workflows for Zaelab’s digital transformation consulting projects. Translating stakeholder needs into user stories and functional requirements for delivery teams.
Responsibilities
- Lead requirements gathering and discovery sessions with business stakeholders
- Translate business needs into detailed user stories, acceptance criteria, and functional documentation
- Support e-commerce and quoting-related workflows across digital platforms
- Collaborate with cross-functional teams including Product, Engineering, QA, and Delivery
- Analyze and support the functional documentation of business processes, integrations, and system dependencies
- Assist in backlog refinement, sprint planning, and Agile ceremonies if applicable
- Identify risks, gaps, and process improvement opportunities throughout delivery
- Act as a bridge between technical and non-technical stakeholders
Requirements
- 4+ years of experience as a Business Analyst or Digital Consultant in consulting or technology environments
- Strong experience with e-commerce platforms and digital customer journeys
- Experience working with quoting, CPQ, configuration, or pricing logic workflows
- Ability to write detailed user stories and functional requirements
- Experience working in Agile delivery environments
- Strong communication and stakeholder management skills
- Comfortable working across distributed/global teams
Benefits
- Unlimited Vacation/PTO
- Fully remote and distributed teams
- Paid Parental Leave
- Ongoing training and education opportunities
- 0% Bureaucracy Culture - Focus is on responsibilities, not title
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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