Director of Partnerships at Domaine, the world’s largest independent Shopify design and development partner. Leading Shopify, Klaviyo, and global ecosystem partnerships to drive revenue.
About the role
- ZEISS Account Manager driving refractive and intraocular lens sales across Quebec. Managing territories, clinical evaluations, tenders, customer relationships, and post-sale support.
Responsibilities
- Drive profitable sales growth and expand ZEISS market presence within an assigned territory
- Manage the full sales cycle for refractive and intraocular lens products and related technologies
- Develop strategic relationships with ophthalmologists, surgeons, clinics, hospitals, ambulatory surgical centers, and other healthcare stakeholders
- Develop and execute annual territory business plans and strategic account plans
- Identify and pursue new business opportunities and expand market share within existing accounts
- Conduct prospecting and account development activities
- Maintain customer records, opportunities, activities, installed equipment data, and sales forecasts in Salesforce
- Maintain a robust sales pipeline and accurately forecast business activity
- Achieve or exceed revenue, profitability, and market share objectives
- Lead complex sales opportunities from prospecting through implementation and post-sale follow-up
- Conduct needs assessments and develop tailored clinical and business solutions
- Prepare and deliver proposals, quotations, presentations, and business cases
- Negotiate pricing, terms, and agreements
- Coordinate customer onboarding and product adoption
- Develop advanced knowledge of refractive and intraocular lens products, surgical technologies, workflows, and industry trends
- Deliver product demonstrations, evaluations, educational programs, and training sessions
- Support clinicians and surgical teams during product evaluations and implementation
- Collaborate with Clinical Applications Specialists and internal subject matter experts
- Gather and analyze market intelligence, competitive activity, customer feedback, and industry trends
- Monitor healthcare funding initiatives, reimbursement programs, procurement opportunities, and emerging technologies
- Support product launches, market development initiatives, and territory expansion strategies
- Lead or support RFP, RFQ, and public tender responses
- Coordinate internal resources for accurate, compliant, and competitive submissions
- Navigate healthcare procurement processes, purchasing committees, and contract requirements
- Support contract negotiations and implementation
- Develop and maintain customer relationships and long-term strategic partnerships
- Ensure customer satisfaction through responsive communication and ongoing support
- Assess account infrastructure and identify opportunities to expand ZEISS solutions and product adoption
- Collaborate with Sales, Marketing, Clinical Applications, Customer Care, Finance, and Operations teams
- Coordinate product evaluations, installations, and customer support activities
- Support national sales initiatives, conferences, educational events, and customer programs
- Share market intelligence and customer feedback to support organizational decision-making
- Complete forecasts, expense reports, activity reports, and required documentation
- Comply with company policies, quality requirements, regulatory standards, ethical business practices, ISO requirements, and healthcare industry requirements
Requirements
- Bachelor's degree in Science, Health Sciences, Biology, Business, or a related discipline, or equivalent combination of education and experience
- Three to five (3-5) years of successful sales experience within medical devices, healthcare, ophthalmology, optometry, or a related field
- Experience selling refractive, intraocular lens, ophthalmic, or surgical products is considered an asset
- Demonstrated experience developing new business opportunities and managing a geographic sales territory
- Experience working with RFPs, RFQs, tenders, and healthcare procurement processes is preferred
- Strong prospecting and new business development skills
- Results-oriented with a demonstrated ability to achieve sales targets
- Strong consultative selling, negotiation, and relationship management capabilities
- Ability to develop territory growth strategies and business plans
- Exceptional presentation and communication skills
- Ability to communicate clinical, technical, and commercial information effectively
- Proficiency with Salesforce CRM and Microsoft Office applications
- Strong analytical and territory management capabilities
- Fluent in French and English, both written and verbal, required to support customers and business operations across Canada
- Eighty percent (80%) or more of time is spent traveling
- Possesses the ability to secure a B1/B2 Visa to travel to the United States for required training
- Extensive travel within the assigned territory, representing up to 80% of working time
- Ability to travel to the United States and other required destinations for business purposes
- Valid driver's license and satisfactory driving record required
- Occasional evening and weekend work required
- Ability to support customers throughout the Province of Quebec and travel extensively within the territory
Benefits
- Medical
- Vision
- Dental
- RRP
- Employee Assistance Program
- Paid time off including vacation, personal, and sick days
- Accessible and inclusive employment practices
- Barrier-free and accessible employment practices
- Code-protected accommodation through any stage of the recruitment process
Job title
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