Systems Analyst III maintaining Oracle Fusion ERP, SCM, PPM, and OIC systems. Supporting Seaspan’s marine transportation operations through integrations, troubleshooting, and system improvements.
Responsibilities
Maintain operational excellence of the Oracle Fusion Cloud environment, focusing on ERP, SCM, PPM, and OIC
Resolve production issues, integration failures, system defects, and recurring application problems through troubleshooting and root-cause analysis
Develop functional knowledge of Finance, Accounting, business processes, application configurations, integrations, data flows, and system dependencies
Design, develop, support, monitor, and troubleshoot OIC integrations between Oracle Fusion and enterprise applications
Manage APIs, web services, file-based interfaces, data transformations, integration mappings, exception handling, and reconciliation processes
Provide end-user and application support for incidents, service requests, enhancements, and problem resolution
Maintain stakeholder relationships, service levels, priorities, and communication
Develop and maintain functional and technical requirements, solution designs, diagrams, interface specifications, mappings, workflow diagrams, documentation, incident reports, procedures, and knowledge articles
Assess Oracle Fusion Cloud changes and releases for impacts and coordinate testing and remediation activities
Requirements
3 to 5 years’ experience in Oracle Fusion Cloud, especially ERP, SCM, PPM, and OIC
Bachelor’s degree in Computer Science or Business Administration, or completion of a post-secondary diploma in Computer Science
Minimum 3–5 years’ related work experience in systems analysis, application development and support, or operations support
Proven ability to lead a technical team through a process and systems change
Experience supporting on-premise and SaaS applications for at least one core operations process
Extensive experience developing and maintaining interfaces for on-premise and SaaS applications
Strong understanding of enterprise business processes and system interactions, particularly Finance, Procurement, Supply Chain, PPM, and IT
Hands-on experience with OIC, REST/SOAP APIs, web services, XML, JSON, file-based integrations, data mapping, transformations, integration monitoring, and error handling
Knowledge of relational databases, SQL, enterprise data structures, master and reference data, transactional data, data reconciliation, and data-quality principles
Expert knowledge of structured troubleshooting, root-cause analysis, incident management, problem management, and issue-resolution methodologies
Ability to evaluate complex business requirements, identify cross-functional impacts, assess alternative solutions, and recommend sustainable approaches
Strong business acumen regarding financial, operational, project, and supply-chain implications of system transactions and configuration decisions
Ability to translate business requirements into functional and technical specifications
Ability to work independently, own complex production issues, coordinate resources across teams, and drive issues through resolution, documentation, and knowledge transfer
Focus on scalability, supportability, data integrity, security, controls, and operational sustainability
Benefits
Annual bonus
Pension plan matching
Extended health care, including paramedical services, mental health coverage, and physiotherapy
Dental care
Vision care
Life insurance
Medical leave coverage
Parental leave coverage
Childcare benefit partnership
$500 personal spending account
Employee Family Assistance Program (EFAP)
Optional hybrid work schedule after 90 days of onsite work and onboarding
Free on-site gym
Included parking
Complimentary shuttle bus Monday through Friday for transit users
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