Mail Clerk role managing mail/document logistics at onsite bank branches. Duties include sorting mail, operating office hardware, scanning documents, and maintaining filing systems.
Responsibilities
This position involves managing mail and document logistics at onsite branch locations, supporting efficient communication and document handling within a dynamic banking environment. Responsibilities include: Sort and distribute incoming mail accurately to designated departments or individuals; Prepare outgoing mail, including postage and packaging, ensuring timeliness; Operate office hardware such as photocopiers, scanners, and mail processing equipment; Scan paper documents into digital formats, verifying accuracy and proper naming conventions; Manage physical and digital filing systems, ensuring secure storage and easy retrieval; Support document digitization and filing processes in collaboration with business owners; Maintain inventory of mailing supplies and equipment, notifying management when replenishment is needed; Adhere to health and safety protocols, including barcode scanning procedures and safety measures in the branch; Follow privacy policies and confidentiality standards when handling sensitive information; Provide regular updates to management regarding processing status and any issues encountered; Remain flexible to support various administrative tasks as business needs evolve.
Requirements
Highly organized with excellent attention to detail; Strong communication skills, clear and concise in verbal and written interactions; Ability to work independently with minimal supervision; Proficiency operating photocopiers and scanners for at least 2 years; Skilled in the use of MS Office applications, including Outlook, Teams, and Excel for at least 2 years; Ability to adapt quickly to changing priorities and procedures. Nice to Have: Previous experience with document filing and records management; Familiarity with mailroom and shipping processes; Experience working in a banking or financial services environment.
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