AVIT Support Specialist providing technical support for classrooms and event spaces at Wilfrid Laurier University. Responsible for 2nd and 3rd level support, training, and project coordination.
LP
Help Desk(French requried)
Posted via LinkedIn Recruiter (not a company profile)
Posted 4 months ago
About the role
- Help Desk role requiring French, located in downtown Toronto (hybrid). $25/hr for candidates with 1+ years customer service and phone support experience.
Responsibilities
- Help Desk position requiring French language skills. Role involves phone customer support, probing and identifying customers' problems, problem-solving, and analytical thinking.
Requirements
- 1) 1+ years of experience in a customer service-related position. 2) 1+ years of experience in phone customer support – preferably within the financial transactions space. 3) Experience probing and identifying customers’ problems – problem-solving and analytical thinking demonstrated in a recent project or position. 4) French-speaking is mandatory.
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