Help Desk role requiring French, located in downtown Toronto (hybrid). $25/hr for candidates with 1+ years customer service and phone support experience.
Responsibilities
Help Desk position requiring French language skills. Role involves phone customer support, probing and identifying customers' problems, problem-solving, and analytical thinking.
Requirements
1) 1+ years of experience in a customer service-related position. 2) 1+ years of experience in phone customer support – preferably within the financial transactions space. 3) Experience probing and identifying customers’ problems – problem-solving and analytical thinking demonstrated in a recent project or position. 4) French-speaking is mandatory.
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