IoT Network Specialist designing wireless network solutions using cellular technology for TELUS. Engaging with customers and solving complex connectivity challenges in telecommunications.
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L2 Network Security Engineer
Posted via LinkedIn Recruiter (not a company profile)
Posted 2 weeks ago
About the role
- L2 Network Security Engineer needed for enterprise network security operations, including firewalls, proxies, IDS/IPS, and DDoS protection. On-site/remote in Toronto, EST time zone.
Responsibilities
- Provide Level 2 operational support for enterprise network security environments. Perform incident management, troubleshooting, and patch management for firewalls and proxy platforms. Support and maintain security technologies including zScaler, Fortinet, Cisco, and Checkpoint solutions. Participate in and occasionally lead Major Incident Management calls. Conduct Root Cause Analysis (RCA) for production incidents and outages. Drive service restoration activities and proactive service improvements. Implement repeatable Moves, Adds, and Changes (MAC) for security and proxy services. Support lifecycle management projects and maintain operational documentation. Serve as a technical point of contact for incidents and changes. Utilize monitoring tools to ensure production systems maintain high availability and performance. Collaborate effectively with internal customers and global support teams.
Requirements
- Minimum 3+ years of experience in IT Network Operations. Hands-on experience with Firewall and Proxy platforms, including: zScaler, Fortinet, Cisco, Checkpoint. Strong troubleshooting experience in network security environments and infrastructure tools. Experience working with global teams in multinational environments. Hands-on experience supporting 24×7 operational environments. Strong customer-facing skills with the ability to manage high-pressure situations professionally. Strong teamwork and collaboration capabilities. Demonstrated ownership and accountability for operational support activities.
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Salary
Not specified
Degree requirement
No Education Requirement
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