Major Incident Officer (L8) – Enterprise Incident Command Role

Posted via LinkedIn Recruiter (not a company profile)

Posted last month

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About the role

  • Lead high-impact enterprise incidents as Incident Commander, coordinating cross-functional teams to restore services during critical outages.

Responsibilities

  • As a Major Incident Officer, you will lead P1/P2 major incident bridges, coordinating 100+ participants including senior technical teams, business stakeholders, and executive leadership to restore service as quickly and safely as possible while maintaining control, clarity, and communication under pressure.

Requirements

  • 5+ years in Major Incident Management / Incident Command / IT Operations leadership; proven experience leading P1/P2 incident bridges end-to-end; experience in large enterprise environments; ability to coordinate multiple technical teams across geographies; strong executive presence; ability to remain calm, structured, and decisive under pressure; experience managing large incident calls with 100+ participants; high-level understanding of enterprise IT environments.

Job type

Contractor

Experience level

Senior

Salary

$125,000 – $130,000 base salary + bonus

Degree requirement

No Education Requirement

Location requirements

Linkedin Recruiter PostTorontoOntario Toronto

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