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Recruiter – High Volume Recruitment
LinkedIn Recruiter Post
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Senior Help Desk Analyst
Posted via LinkedIn Recruiter (not a company profile)
Posted 4 months ago
About the role
- Senior Help Desk Analyst providing front-line application support for public-facing systems. Remote contract role troubleshooting issues, managing access, and coordinating teams.
Responsibilities
- Provide front-line application support for public-facing department systems. Support external stakeholders by troubleshooting technical issues, managing user access, coordinating with business and technical teams, and ensuring high-quality service delivery across multiple applications.
Requirements
- Must have: 4+ years of experience in Application Help Desk support. Strong background in user identity verification & account management. Experience with Help Desk software and Microsoft Office Suite. Knowledge of Microsoft SharePoint (2005+) preferred. Bachelor’s degree or diploma in IT, Computer Science, Engineering, Math, or equivalent. Eligibility for Enhanced Security Clearance required.
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