Senior Analyst managing risk and governance for AI initiatives at RBC. Leading compliance and strategic partnerships in a fast - paced environment.
LP
Senior IT Artificial Intelligence (AI) Architect/Designer (RQ11251)
Posted via LinkedIn Recruiter (not a company profile)
Posted 6 hours ago
About the role
- Senior IT AI Architect/Designer needed for enterprise AI and CX transformation at Ontario government. Onsite in Toronto, contract until 2027.
Responsibilities
- Lead enterprise AI and customer experience transformation initiatives, including designing and implementing AI/ML solutions, conversational AI, AI agents, chatbots, and intelligent virtual assistants. Modernize IVR, self-service platforms, and customer engagement solutions.
Requirements
- 10+ years in Enterprise Architecture, Solution Design & Software Delivery; 4+ years in Enterprise AI/ML Solution Design & Implementation; experience with Conversational AI, AI Agents, Chatbots, Intelligent Virtual Assistants & Conversational IVR; AI-enabled Contact Center solutions (Amazon Connect, Genesys Cloud, Cisco Contact Center, NICE CXone); Azure OpenAI, Azure AI Services, Amazon Bedrock, Amazon Lex, Google Vertex AI; Generative AI, LLMs, RAG, Prompt Engineering, AI Guardrails & AI Governance; AWS/Azure, Docker, Kubernetes, CI/CD, Python/Java/JavaScript; public sector/government experience preferred.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Vice President leading product strategy for Jonas Software, transforming traditional practices to AI - enabled solutions. Driving customer value and competitive differentiation in commercial construction.
VP driving product - led growth and market activation for AI solutions in healthcare. Leading teams to enhance product adoption and customer engagement while ensuring strategic alignment and sustained growth.
Operations Manager enhancing operational processes and systems for Big Viking Games, a Canadian gaming company. Focused on improving workflows and implementing AI in daily operations.
Director of AI Transformation leading enterprise AI initiatives at Cint to drive operational change and measurable business value. Collaborating with global teams to optimize AI workflows and governance frameworks.
Director of Enterprise AI Transformation at Cint leading AI - enabled operational change. Focused on measurable business value and managing AI transformation portfolio.
Director leading Cint’s enterprise AI transformation office driving measurable business value. Overseeing AI strategy and roadmap while managing high - impact teams and complex workflows.
AI Governance Advisor at Mila responsible for developing governance training programs and facilitating community of practice. Engaging with executive audiences in workshops and tailored programs.
Senior Cloud & AI Administrator responsible for Azure and Microsoft 365 services, implementing AI solutions. Ensuring security, scalability, modernization, and business outcomes through hands - on delivery.
Executive leader transforming ABC Fitness's Customer Support leveraging AI and new operational strategies. Responsible for driving enterprise - wide change and overseeing customer experience enhancements.