Seeking experienced Dynamics 365 CRM Technical Architect for complex customizations, integrations, and solution deployment. Remote role in Canada with contractor employment type.
Responsibilities
Lead design specifications & technical architecture. Develop, customize, and integrate complex CRM solutions. Perform problem diagnosis, debugging, testing & modifications. Ensure adherence to industry standards & Development Management Methodology (DMM). Work directly with client stakeholders and Microsoft teams. Drive solution deployment & technical delivery.
Requirements
Deep expertise in Dynamics 365 CRM (Sales, Marketing, Field Services). Strong hands-on experience in Dynamics 365 technical architecture. Experience with Power Apps Portals. Proficiency in Plugins, Workflows, .NET, JavaScript. Strong understanding of coding best practices.
IT Manager leading managed IT services, infrastructure, and technical teams for SysGen clients. Developing strategic technology plans, optimizing operations, and managing service delivery across Alberta and British Columbia.
Product Manager leading Intact’s IT services portfolio transformation, governance, and value realization. Aligning enterprise platforms, automation, AI, and ITSM initiatives with measurable business outcomes.
Bilingual French - English Help Desk Analyst supporting legal and professional services firms’ IT users. Troubleshooting hardware, software, network, and access issues through phone, email, chat, and remote tools.
Technical Support Specialist supporting Tango Analytics' enterprise IWMS/SaaS customers. Resolving L1/L2 tickets, troubleshooting integrations, and partnering with Engineering and Product.
Technical Support Specialist supporting Tango Analytics’ enterprise IWMS/SaaS customers. Troubleshooting tickets, integrations, configurations, and incidents across L1 and L2 support.
Technical Customer Support Advocate resolving complex issues for Procurify’s agentic procurement platform. Building AI - powered documentation, automations, integrations, and customer configurations.
Global Delivery Manager leading delivery pods and SaaS implementations for insurance carriers. Coordinating resources, integrations, upgrades, and scalable customer deployments.
Director leading RPA and intelligent automation architecture at Sun Life, a financial services company. Defining enterprise platforms, governance, roadmaps, and AI - enabled business process automation.
Sun Life enterprise architecture director shaping core - platform strategy, roadmaps, governance, and modernization. Integrating cloud, infrastructure, security, application platforms, and technology investments.