🚀 We are hiring for a #Technical Lead ServiceNow 📍 Location: #Vancouver, BC Canada 💼 #full-time, permanent role. Note: Please apply only if you are currently in
Responsibilities
🚀 We are hiring for a #Technical Lead ServiceNow 📍 Location: #Vancouver, BC Canada 💼 #full-time, permanent role. Note: Please apply only if you are currently in Canada. Technical Lead – ServiceNow 10-15 Years Technical Skills: • ServiceNow ITSM, ITOM, CMDB, SecOps and platform technical leadership. • Incident, problem, change, request, service catalog, knowledge, SLA, major incident and operational reporting configuration. • Discovery, Service Mapping, Event Management / AIOps, CMDB population and operational visibility concepts. • CSDM, CMDB governance, CI classes, relationships, reconciliation, identification rules, data certification and data quality controls. • ServiceNow SecOps: security incident response, vulnerability response, remediation workflows and security tool integration awareness. • ServiceNow scripting: Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, Scheduled Jobs, Flow Designer and Workflow. • IntegrationHub, MID Server, REST/SOAP APIs, import sets, transform maps, web services and enterprise integration patterns. • Service Portal / Workspace / UI Builder awareness, roles/groups, ACLs, platform security and user access troubleshooting. • Automated Test Framework, upgrade validation, platform health, performance tuning, release management and technical debt remediation. • ITIL, Agile delivery, DevOps integrations, Jira/Azure DevOps/Git awareness and managed services operations. ” 📩 To apply, please send your resume to [email protected]. Warm regards, Pooja Sehrawat Assistant Manager Recruitment Email: [email protected]
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