Manager of Site Reliability Engineering and Platform at CIRA, ensuring reliability and operational excellence of registry platforms. Leading and developing a high - performing technical team in a hybrid work environment.
About the role
- Staff Site Reliability Engineer managing GCP/GKE and AI-driven workflows at Achievers. Leading initiatives to build reliable, scalable cloud systems and enhancing infrastructure resilience.
Responsibilities
- Lead high-impact initiatives that shape how millions of people experience work around the world.
- Bring your unique perspective to complex and challenging projects - apply your expertise in architecture, influence technical direction, and mentor fellow team members.
- Join a close-knit, no-ego, high-performing team that solves meaningful problems and celebrates successes together.
- Work alongside an experienced leadership team who is genuinely invested in your career growth.
- Thrive in a fast-paced, high-growth environment where innovation is encouraged and your voice truly matters.
- Lead the design and ongoing evolution of our global, high-availability infrastructure, focusing on Google Cloud Platform (GCP) and Kubernetes (GKE).
- Identify repetitive operational tasks and implement AI-integrated workflows, such as Slack or Teams bots for incident triage, AI-augmented alerting, and automated PR generation to address infrastructure drift.
- Collaborate with Product, Engineering, and Leadership teams to identify systemic risks, manage complex changes, and define the long-term reliability roadmap.
- Establish and exemplify best practices for Terraform and CI/CD pipelines, empowering development teams to deploy code rapidly and securely.
- Lead high-level initiatives in disaster recovery, multi-region networking, and the design of zero-trust security architectures.
- Guide design reviews and promote best practices, enhancing the technical skills and capabilities of the entire SRE organization.
Requirements
- Possess extensive systems engineering experience, with in-depth knowledge of Linux kernels, network protocols (TCP/IP, BGP, DNS), and cloud-native architecture.
- Demonstrated, hands-on experience in architecting and managing production workloads on Google Cloud Platform and GKE.
- Practical experience or a strong vision for integrating AI tools and LLMs to automate SRE tasks, documentation, or incident response.
- Advanced skills in Python or Go, with the ability to develop sophisticated internal tools and automation frameworks.
- Expert understanding of observability frameworks (such as New Relic, Prometheus, Grafana) to enable data-driven decision-making.
- Deep knowledge of managing relational databases (MySQL, MongoDB) at scale.
- Exceptional ability to clearly convey complex technical infrastructure challenges as actionable business insights to non-technical stakeholders.
- Set industry trends by applying emerging technologies like AI to address longstanding infrastructure challenges.
- Maintain a mindset of continuous improvement, always seeking opportunities to automate processes.
- Believe that platform reliability is fundamental to both employee success and customer trust.
Benefits
- Rewards for your impact through our Recognition and Rewards program
- Health Benefits and Life Insurance Coverage beginning on your first day
- Parental Leave Top-up
- Employer matched RRSP contributions
- Flexible Vacation to recharge, so you can bring your best
- Employee and Family Assistance Program offering mental health, legal, and financial counselling
- Supported professional development and career growth (Linkedin Learning, mentorship)
- Employee-Led Employee Resource Groups that celebrate our diversity
- Regular events designed to build connection, belonging, and well-being
- Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office
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