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About the role
- Senior Change Management Manager leading adoption and readiness for large-scale enterprise transformations. Designing strategies, stakeholder interventions, communications, and metrics across people, process, and technology changes.
Responsibilities
- Design and execute comprehensive change enablement strategies aligned to program objectives and enterprise priorities
- Translate business and technology changes into clear people, process, and behavior impacts
- Ensure change strategies support successful adoption, engagement, and value realization
- Serve as the lead Change Enablement partner for a strategic initiative
- Collaborate with Product, Project, Technology, Data, and Business teams to embed change into program delivery
- Partner with senior leaders and key stakeholders to build alignment, sponsorship, and accountability
- Proactively identify and address resistance, risks, and readiness gaps
- Act as a trusted advisor to leaders navigating complex organizational change
- Conduct stakeholder, readiness, and impact assessments to inform change approach
- Develop targeted interventions for leaders, managers, and employees based on assessed needs
- Advise on timing, sequencing, and release strategies to support readiness
- Partner with Communications and Training teams to ensure integrated, consistent experiences
- Provide direction and inputs for change communications and enablement materials
- Ensure messaging supports clarity, confidence, and adoption without overloading the business
- Define and track change effectiveness metrics tied to adoption and readiness
- Monitor progress and recommend adjustments to improve outcomes
- Capture lessons learned and continuously evolve change practices
Requirements
- 7 to 10 years of experience in change enablement, organizational change, or transformation roles
- Demonstrated experience supporting large scale, enterprise level initiatives
- Experience working closely with senior leaders and cross functional program teams
- Experience applying structured change methodologies in complex environments
- Strong understanding of how individuals and organizations experience and adopt change
- Ability to design practical, scalable change strategies aligned to business realities
- Exceptional communication and influencing skills across all organizational levels
- Strong business acumen and ability to connect change efforts to enterprise outcomes
- Ability to work independently, manage competing priorities, and operate effectively in ambiguity
- Demonstrated ability to influence without direct authority
- Collaborative mindset with the ability to partner across functions
- May provide guidance or oversight to Change Enablement resources or vendors
- Role does not initially include direct people management but may evolve over time
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