Quality assurance role in software testing within Digital Information team. Focusing on manual and automated testing, collaboration, and process governance.
About the role
- Quality Assurance Analyst working in Whirlpool's Creative House team, ensuring quality standards across various digital content. Collaborating with developers, designers and copywriters to maintain content integrity.
Responsibilities
- Ensuring that quality assurance methods and standards are maintained
- QA web content such as bilingual French and English copydecks. Also conduct accessibility compliance with WCAG 2.2, spelling and grammar checks across website content
- QA graphic layouts such as banners, images and graphics optimization and quality. Text layouts and formats, alignment of elements and colour accuracy
- QA usability and browser compatibility such as platform and cross-browser testing
- QA legibility of font sizes, links, and underlining plug-in performance. Also the overall usability responsive and cross-device testing using BrowserStack or Google Chrome.
- Identifies, investigates, reports and tracks issues to closure with designer, copywriters and developers
- Complete functional, performance and User Interface Testing, such as testing user friendliness
Requirements
- 3+ years proven work experience as a proficient QA Analyst
- Prior experience working in a creative team environment, complemented by an ability to self-manage for deadlines
- Develops and executes manual and automated testing using a multitude of tools
- Hands-on experience HTML, and CSS skills with an ability to create semantically clean mark-up that is readable and easy to scale and maintain
- Ability to work with multiple deadlines and multiple projects simultaneously in a fast-paced, changing environment
- Strong knowledge of software QA methodologies, tools and processes
- Excellent communication skills and ability to work independently or as part of a team
- Ability to learn fast and take on new systems and technologies
- Handles multiple projects with changing priorities and meet concurrent deadlines
- Background in user centered design principles across pc, tablet, mobile formats
- Post-secondary degree or diploma in Web Design, Computer Programming, Web Development or equivalent
- Knowledge in using project management platforms, such as Workfront would be incredibly valued. Working knowledge of Adobe Experience Manager is an asset.
- Bilingual preferred (English/French)
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