Senior IT/Telecom Manager leading engineering teams and strategic technology initiatives for CBC/Radio - Canada, Canada’s public broadcaster. Managing infrastructure, projects, procurement and technical standards.
About the role
- Senior Manager owning Acumatica ERP implementation, configuration, integrations, and support for cloud ERP provider Acumatica. Improving internal business systems, processes, stakeholder delivery, and project execution.
Responsibilities
- Own the Acumatica ERP system for internal usage
- Lead implementation, configuration, customization, integration, and ongoing support of cloud-based ERP systems
- Collaborate with internal stakeholders to define business requirements and configure solutions
- Develop and implement workflows, reports, dashboards, security policies, and procedures
- Ensure data integrity and manage disaster recovery efforts
- Respond to and resolve system issues and inquiries within internal SLAs
- Develop and deliver training and documentation for internal stakeholders
- Identify and prioritize system improvements
- Analyze business processes and develop process improvements and system configurations
- Gather and document requirements and develop business cases for enhancements and implementations
- Manage multiple implementation, upgrade, and enhancement projects
- Develop and manage project plans, timelines, and budgets
- Report to the Director, IT Business Systems
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or relevant experience in a related field
- 3+ years of experience with cloud-based ERP systems such as Acumatica, NetSuite, Salesforce, or similar platforms
- Proven experience implementing and supporting ERP systems, focused on delivery, support, and customer satisfaction
- Proficiency in cloud-based ERP configuration, customization, and integration
- Strong understanding of business operations and processes
- Excellent communication, project management, analytical, problem-solving, planning, and organizational skills
- Experience with Agile methodologies such as Scrum or Kanban
- Experience with cloud computing platforms
- Experience integrating cloud-based ERP systems with other systems and applications
- Experience customizing and developing cloud-based ERP systems
- ERP-related certifications such as Acumatica Certified Business Consultant, System Administrator, Application Developer, or NetSuite Certified Professional preferred
- Self-motivated, organized, detail-oriented, and resourceful
Benefits
- Remote work permitted
- Work/life balance
- Exceptional professional and financial growth potential
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
IT Specialist supporting Mac devices, onboarding, inventory, and internal IT operations. Helping Jane’s clinic - management SaaS team streamline support and serve thousands of healthcare businesses.
Enterprise Architect shaping software and platform architecture for CBC/Radio - Canada’s public broadcasting technology. Driving enterprise architecture governance, modernization and business alignment across hybrid work locations.
Remote Help Desk Analyst supporting Government of Alberta applications and stakeholders. Troubleshooting tickets, user accounts, data discrepancies, defects, and application issues.
IT and Identity Manager owning Okta, SaaS, endpoint, and automation operations for Benepass, a customizable employee - benefits fintech platform. Setting IT direction and scalable service processes.
Senior Help Desk Analyst providing application support for Alberta Education and Advanced Education online systems. Troubleshooting public users’ issues, managing tickets, testing fixes, and coordinating resolutions.
IT Support Agent supporting users, devices, networks, and software at Coperion. Maintaining IT operations for a global industrial process technology company.
Enterprise Architect designing cloud, AI, network virtualization, and managed - service solutions for HPE strategic accounts. Shaping customer value propositions, architectures, and sales opportunities.
Enterprise Architect designing cloud, AI, edge, and managed - service solutions for HPE strategic accounts. Driving value propositions, technical strategy, pipeline growth, and customer transformation.
EC
Enterprise Architect guiding EDC’s digital strategies, roadmaps, governance, and target architectures. Shaping technology transformation that helps Canadian businesses succeed globally.